Client Manager

3 weeks ago


London Area, United Kingdom Genero Full time

CLIENT MANAGER - EMEA


About Genero


Genero is a disruptive, creative technology business, focused on providing brands with an agile, efficient, technology-powered solution to scale content production. 


Genero’s creative ecosystem combines the world’s largest professional creative network with a software platform and streamlined end-to-end workflow, providing marketing teams and content producers with a creative and production process unparalleled in its speed, cost, quality, and efficiency.


We have 8 offices across EMEA, the Americas, and APAC, and our growing client base includes Google, Meta, TikTok, L’Oreal, Diageo, Kellogg’s, Hilton, the BBC and Kimberly Clark. 


This is a fantastic opportunity to join an innovative, dynamic and growing global company and help grow our business across EMEA.


The Role


We are looking for a bright, highly driven, ambitious client manager with atleast 3 years experience within an agency, marketing or production setting. Experience delivering social media advertising campaigns - from strategy, through to concepting through to production and delivery will be a real bonus.


  • Based in London (hybrid role), you will work closely with our EMEA team, including our UK-based Managing Director and sales and client service team, as well as our growing list of clients.
  • You will work with clients on their creative briefs, including advising on budgets, timeframes, approach and language, to ensure they are optimised for success.
  • Assist clients with shortlisting creative responses to their briefs and advise them during the selection process, to help commission the best creative idea or production partner for their brief.
  • Work with some of our key clients and their commissioned creators to enhance their creative ideas and assist throughout the production process to help deliver outstanding creative.
  • Become a trusted creative advisor to our clients and build ongoing relationships to become an extension of their marketing teams.
  • Advise clients on Genero’s platform and production process to ensure positive experiences and successful outcomes.
  • Work with our biggest partners: Facebook and Google to support their internal teams and their advertising clients to help deliver more effective video content for their platforms.
  • Help to support our creative community of production companies, directors, editors and animators across the globe.
  • Support the team on the development of sales strategies and tools to help unlock opportunities with existing and prospective clients, and with our CRM system and process using Hubspot.
  • Tremendous scope to expand your role and further your career as part of a high growth, global business.




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