Hardware Asset Management

6 days ago

Glasgow, United Kingdom Intuition IT – Intuitive Technology Recruitment Full time

Role: Hardware Asset Management (HAM)

Contract: inside IR35

Duration: 6 months plus possible extension

Location: Glasgow (twice per month)


Objective:

We seek a skilled Hardware Asset Management (HAM) PRO specialist to lead the design, implementation, and governance of end-to-end hardware asset processes within the ServiceNow platform. This role ensures compliance and efficiency in the SACM framework, focusing on asset lifecycle management, optimization, and continuous improvement.

Key Responsibilities:

  • Asset Lifecycle Management: Develop and support workflows and data capture for the hardware asset lifecycle, from procurement to disposal.
  • TCO Tracking: Record and monitor all costs, including purchase, maintenance, warranty, depreciation, and disposal.
  • ServiceNow HAM PRO Optimization: Collaborate with platform teams to enhance HAM PRO functionality and processes.
  • Inventory Accuracy: Maintain precise hardware inventory with automated and manual processes.
  • Process Improvements: Identify and implement efficiency-enhancing improvements.
  • Audits and Metrics: Support verification processes, audits, and KPI/reporting solutions for asset data accuracy and coverage.
  • Access Control: Assist in defining and implementing Role-Based Access Control (RBAC) in ServiceNow.
  • Data Issue Resolution: Identify and resolve asset-related data issues effectively.
  • Documentation: Create and maintain comprehensive process documentation.
  • Training Materials: Develop and deliver training to improve HAM understanding and compliance.
  • Stakeholder Collaboration: Work with Procurement, Finance, and IT teams to meet HAM objectives.

Ideal Candidate:

A results-oriented professional with expertise in ServiceNow HAM PRO, asset management best practices, and process optimization. Excels in dynamic environments, managing priorities, and meeting deadlines.

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