Senior Account Manager
4 days ago
Our client, a super friendly, award-winning social media agency based in London, are now looking for a Senior Account Manager to work across some of their B2B clients.
Their team is a friendly mix of Creatives, Account Managers, Media Planners and Buyers - all with one goal: Creating work that wins people's time on social media, in the most exciting ways possible.
Senior Account Manager Role Overview:
Our client are seeking a Senior Account Manager with a passion for Social Media in the B2B space to join their energetic and creative team. You’ll work with exciting B2B clients, including a leader in sustainable solutions (chemicals/plastics) and a financial services firm (investment management).
Their looking for someone with experience leading accounts for major B2B companies in utilities, chemicals, or financial services, with a strong interest in these sectors.
As Senior Account Manager, You will:
- Be the main contact for clients
- Address client needs, concerns, and feedback to ensure overall satisfaction.
- Manage the delivery of social media projects and retainers - including delivery of social creative (always-on and campaign production), paid media activations, and influencer marketing - from start to finish.
- Work with colleagues from across the business to ensure delivery is on time and within budget while meeting client expectations.
- Demonstrate commercial awareness to spot opportunities to increase revenue and growth within your portfolio of clients.
- Pull together scopes of work, present budget proposals, and keep track of your accounts finances as the work rolls out.
- Coach and guide Account Executives to ensure their daily engagement with productive tasks while nurturing their career development.
- Keep up-to-date with the latest developments in social media and digital marketing.
- Spot the Threads from the TikTok trending sounds.
- Partner with Creators and Influencers, managing these relationships to amplify client campaigns.
As Senior Account Manager, you will bring:
- 3+ years’ experience in a client-facing agency role managing social and digital campaigns for well-known brands.
- An understanding of best practice client servicing, from creating relationships to client management, expectation setting, communication and correspondence.
- Experience managing timelines, estimates, budgets, forecasts and invoices.
- Passion for, and knowledge of, all things social and digital marketing within the B2B space.
And in return, they offer:
- Unlimited holiday (oh yes)
- Free breakfast in the office
- Perkbox
- Auto-enrolment pension, with up to 8% contribution
- Regular socials and team-building sessions
- Annual salary review, quarterly performance reviews
- Choice of company Apple MacBook Pro or PC
- Hybrid office working (approx 2 days in the office, 3 days at home - flexible).
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