Windows 11 Migration Support

4 weeks ago


London Area, United Kingdom TESTQ Technologies Limited Full time

Type: Contract

Location: London, UK (Onsite)

Rate: 300 GBP/Day Inside IR35


Job Summary: We are seeking a skilled and dedicated Desktop Support IT Engineer to join our team for a Windows 11 migration/refresh support project. The successful candidate will be responsible for ensuring a smooth transition to Windows 11, providing technical support, and resolving any issues that arise during the migration process.


Key Responsibilities:

  • Provide technical support to end-users during the migration process, including troubleshooting and resolving hardware and software issues.
  • Ensure all devices are properly configured and compatible with Windows 11.
  • Perform data backup and recovery to prevent data loss during the migration.
  • Collaborate with other IT team members to ensure a seamless transition to Windows 11.
  • Document and report any issues or challenges encountered during the migration process.
  • Provide training and support to end-users on the new Windows 11 environment.
  • Maintain up-to-date knowledge of Windows 11 features and best practices.

Qualifications:

  • Proven experience as a Desktop Support Engineer or similar role.
  • Strong knowledge of Windows operating systems, particularly Windows 11.
  • Experience with Windows migration projects is highly desirable.
  • Excellent troubleshooting and problem-solving skills.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate) are a plus.

Preferred Skills:

  • Familiarity with Microsoft Office Suite and other common software applications.
  • Experience with data backup and recovery processes.
  • Knowledge of network and system administration.
  • Ability to provide training and support to end-users.

Benefits:

  • Professional development and training opportunities.

Collaborative and supportive work environment



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