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Supervisor
4 weeks ago
FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.
With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.
We are now looking for a Supervisor to join our team in Edinburgh Fort Flannels.
The Ambition
• Support with daily workload and delegation to team
• Supervise work, check completion and deliver to expectation set by line manager
• Understand all process and procedures and set the example for others
• Demonstrate good practice with seasonal guidelines, campaigns and merchandising principles
• Understand company policy and rules regarding security measures and demonstrate compliance and controls
• Compliance with all till and cashing up controls
• Understand how to maximise sales opportunities and ensure an exceptional customer experience in line with customer and business requirements
• Understand product features and benefits, ensuring knowledge is kept up to date in line with new products
• Deliver to merchandising guidelines to ensure effective product placement, and meeting the expectations of brand partners
• Understand KPI targets and expectations to achieve results
• Demonstrate commercial awareness and adopt right product, place and time compliance
• Support senior management to coach the team
• Support the team and act as a role model
• Demonstrate strong, positive communication to all levels, motivating the team and building good working relationships within store
The Requirements
• Experience of leading a team within a fashion retail environment
• Knowledge of and passion for luxury brands
• Ability to drive sales through excellent service
• Understanding of visual presentation and how to impact sales floor commercially
• Ability to motivate a team with effective communication
The Rewards
- Basic Salary £28,256 per annum
- 20% Staff Discount across all Frasers group Stores
- 50% uniform discount
- Excellent bonus scheme
- Commission across a wide range of products
- Clear career path opportunities and new exciting training programs
- Cycle to work scheme
- Discounted gym membership
- Long service awards