Knowledge & Information Officer (Financing Stream)

1 month ago

London Area, United Kingdom Slaughter and May Full time

ROLE OVERVIEW //


An exciting opportunity has arisen for a Knowledge & Information Officer (KIO) to join our Knowledge & Learning team (K&L) on a permanent basis. The successful candidate will be embedded in our highly respected, market-leading Financing Stream (comprising five groups: banking, debt capital markets (DCM), derivatives, securitisation & structured finance, and Restructuring & Insolvency). In particular, the KIO will support the DCM and Securitisation parts of the stream, and will work closely with a range of stakeholders, including Professional Support Lawyers (PSLs), Partners, Associates, Trainees, and other members of the wider K&L and Business Services community.


The successful candidate will support a broad range of knowledge management work, current awareness activity, and provide research support to the group’s lawyers and PSLs. The KIO will also be involved in organising, designing, and delivering a range of training sessions, supporting project work (as appropriate) and taking a lead on evaluating and suggesting appropriate online resources for the group.


The K&L department is a friendly, supportive, and collaborative function, comprising Information Services, Knowledge Management Systems, and Learning & Development; and the KIO role sits in the Information Services part of the team, but will be based in the Financing practice. The successful candidate will report into a Knowledge & Information Manager but will also have a reporting line to the DCM PSL Counsel.


Training and development opportunities are available to help team members to provide an excellent, professional, and expert service to the practice and the firm, as well as to support their ongoing personal and professional development.



KEY RESPONSIBILITIES //


The key responsibilities of this role are set out below and there may be others which are not listed. You may be required on occasion to work outside our normal working hours of 9:30am to 5:30pm.


Knowledge management & intranet support:


  • Work collaboratively with the stream’s paralegals to collate, process and publish submitted know-how and precedents into the firm’s knowledge management database, (Search Me).
  • Become the stream’s expert and primary point of contact on the use of Search Me, providing guidance, instruction, and training on its use.
  • Liaise with the KM Systems Manager and other KIOs to develop and share Search Me best practice.
  • Analyse Search Me statistical data and feedback to PSLs on usage and potential content gaps.
  • Regularly review practice intranet sites to ensure currency, relevance, ease of use, and impact, amending and updating as required.
  • Work with PSLs and paralegals to identify content gaps and design new intranet pages.


Current awareness & tracking services:


  • Monitor and disseminate relevant information and current awareness on a broad range of topics of interest to the DCM and Securitisation practices in a timely manner.
  • Track legislative developments, case law, regulatory materials, and other items of interest cascading as appropriate.
  • Collate and compile material for regular stream newsletters under PSL guidance.
  • Work with paralegals and Executive Assistants to manage distribution lists and send newsletters.


Research and Enquiries Management:


  • Work closely with PSLs to deliver a comprehensive research service, supporting a broad range of legal, regulatory, and sector enquiries in a timely manner.
  • Provide research support to fee earners and PSLs relating to stream BD initiatives.
  • Work collaboratively with Research & Information colleagues and the Business Development team to create company profiles and country reports to support pitching/BD initiatives.


Resource Management:


  • Keep up to date with developments in relevant Financing research resources available on the market.
  • Work collaboratively with the Information Resources team to evaluate new and existing products and identify those that should be onboarded or, where appropriate, cancelled.
  • Become an expert on existing Financing databases/resources and promote these within the stream to ensure lawyers are aware of, and appropriately using, the products available to them.
  • Handle queries related to LaserForm and insolvency searches.


Training and knowledge sharing:


  • Develop and deliver group-wide or more targeted training sessions on Search Me and on external resources that the firm has access to.
  • Offer a blended range of training opportunities to lawyers, including providing support for trainee sessions, Newly Qualified lawyer training, and “deskside”/refresher sessions.


Project work:


  • Be proactive in helping to identify knowledge projects that will benefit the stream and be prepared to lead on these as appropriate.




CANDIDATE PROFILE //


Candidates for this position should be a graduate and ideally have experience of working in a professional, financial, or legal services environment. An information/knowledge related qualification would be an advantage, but this is not essential where the candidate can demonstrate significant relevant experience. Full on-the-job training will be offered to the successful applicant.


  • A background in Financing would be advantageous, but a willingness to acquire knowledge of, and show a keen interest in, this area of law is more important.
  • Be a confident and articulate communicator, dealing effectively with a wide range of people at all levels of seniority and demonstrate an ability to keep stakeholders fully updated as to the progress of workflows and projects.
  • Present clearly and succinctly in a variety of communication settings and styles.
  • Be a good team player, offering support to colleagues and sharing information and best practice freely.
  • Have experience of delivering training.
  • Be comfortable working with intranet sites, including creating, uploading, and maintaining content.
  • Have excellent attention to detail.
  • Be proactive, prepared to take a hands-on approach to managing workload and dealing with conflicting priorities, and using their own initiative.
  • Be goal-focused and see projects through to timely completion.
  • Take an active interest in Knowledge & Information management and ongoing developments impacting the industry, such as the increase of artificial intelligence.
  • Have a high level of professionalism and integrity.
  • Flexibility with working hours is necessary when the work of the firm requires it.
  • Comfortable accepting feedback, instructions, and guidance from different angles.

  • Knowledge & Information Officer (Financing Stream)

    3 weeks ago

    London, United Kingdom Slaughter and May Full time

    Job Description ROLE OVERVIEW // An exciting opportunity has arisen for a Knowledge & Information Officer (KIO) to join our Knowledge & Learning team (K&L) on a permanent basis. The successful candidate will be embedded in our highly respected, market-leading Financing Stream (comprising five groups: banking, debt capital markets (DCM), derivatives,...

  • Knowledge & Information Officer (Financing Stream)

    1 month ago

    London, United Kingdom Slaughter and May Full time

    ROLE OVERVIEW //An exciting opportunity has arisen for a Knowledge & Information Officer (KIO) to join our Knowledge & Learning team (K&L) on a permanent basis. The successful candidate will be embedded in our highly respected, market-leading Financing Stream (comprising five groups: banking, debt capital markets (DCM), derivatives, securitisation &...

  • Knowledge & Information Officer (Financing Stream)

    1 month ago

    London,, UK, United Kingdom Slaughter and May Full time

    ROLE OVERVIEW //An exciting opportunity has arisen for a Knowledge & Information Officer (KIO) to join our Knowledge & Learning team (K&L) on a permanent basis. The successful candidate will be embedded in our highly respected, market-leading Financing Stream (comprising five groups: banking, debt capital markets (DCM), derivatives, securitisation &...

  • Knowledge & Information Officer (Financing Stream)

    1 month ago

    London, United Kingdom Slaughter and May Full time

    ROLE OVERVIEW //An exciting opportunity has arisen for a Knowledge & Information Officer (KIO) to join our Knowledge & Learning team (K&L) on a permanent basis. The successful candidate will be embedded in our highly respected, market-leading Financing Stream (comprising five groups: banking, debt capital markets (DCM), derivatives, securitisation &...

  • Knowledge Manager for Financing Stream

    2 weeks ago

    London, Greater London, United Kingdom Slaughter and May Full time

    About the RoleThe Knowledge & Information Officer (Financing Stream) will play a key role in supporting the Financing Stream's lawyers and professionals in delivering high-quality services to clients. This exciting opportunity is part of our Knowledge & Learning team, which is responsible for providing expert knowledge management and research support to our...

  • Knowledge and Information Officer

    3 weeks ago

    London Area, United Kingdom TFPL Recruitment Full time

    Knowledge and Information Officer – Financing – Law Firm - London A leading global law firm has a great job opportunity for a Knowledge and Information Officer to join their Knowledge and Information department providing Knowledge Management, Information and Research services. This a practice embedded role providing comprehensive Know-how and...

  • Knowledge and Information Officer

    2 days ago

    London Area, United Kingdom TFPL Recruitment Full time

    Knowledge and Information Officer – Financing – Law Firm - London A leading global law firm has a great job opportunity for a Knowledge and Information Officer to join their Knowledge and Information department providing Knowledge Management, Information and Research services. This a practice embedded role providing comprehensive Know-how and...

  • Knowledge and Information Officer

    2 weeks ago

    London Area, United Kingdom TFPL Recruitment Full time

    Knowledge and Information Officer – Financing – Law Firm - London A leading global law firm has a great job opportunity for a Knowledge and Information Officer to join their Knowledge and Information department providing Knowledge Management, Information and Research services. This a practice embedded role providing comprehensive Know-how and...

  • Knowledge and Information Officer

    2 weeks ago

    London, Greater London, United Kingdom TFPL Recruitment Full time

    Job OverviewA leading global law firm is seeking an experienced Knowledge and Information Officer to join their knowledge management team in London.This role provides comprehensive know-how and information to the finance stream, working closely with paralegals and lawyers. The ideal candidate will have a strong background in knowledge management, research,...

  • Knowledge and Information Officer

    3 weeks ago

    London, United Kingdom TFPL Recruitment Full time

    Job Description Knowledge and Information Officer – Financing – Law Firm - London A leading global law firm has a great job opportunity for a Knowledge and Information Officer to join their Knowledge and Information department providing Knowledge Management, Information and Research services. This a practice embedded role providing comprehensive...

  • Knowledge and Information Officer

    2 days ago

    London, United Kingdom TFPL Recruitment Full time

    Knowledge and Information Officer – Financing – Law Firm - London A leading global law firm has a great job opportunity for a Knowledge and Information Officer to join their Knowledge and Information department providing Knowledge Management, Information and Research services. This a practice embedded role providing comprehensive Know-how and...

  • Knowledge and Information Officer

    2 days ago

    London, United Kingdom TFPL Recruitment Full time

    Knowledge and Information Officer – Financing – Law Firm - London A leading global law firm has a great job opportunity for a Knowledge and Information Officer to join their Knowledge and Information department providing Knowledge Management, Information and Research services. This a practice embedded role providing comprehensive Know-how and...

  • Knowledge and Information Officer

    3 weeks ago

    London, United Kingdom TFPL Recruitment Full time

    Knowledge and Information Officer – Financing – Law Firm - London A leading global law firm has a great job opportunity for a Knowledge and Information Officer to join their Knowledge and Information department providing Knowledge Management, Information and Research services. This a practice embedded role providing comprehensive Know-how and...

  • Knowledge and Information Officer

    2 weeks ago

    London, United Kingdom TFPL Recruitment Full time

    Knowledge and Information Officer – Financing – Law Firm - London A leading global law firm has a great job opportunity for a Knowledge and Information Officer to join their Knowledge and Information department providing Knowledge Management, Information and Research services. This a practice embedded role providing comprehensive Know-how and...

  • Knowledge and Information Officer

    2 weeks ago

    London,, UK, United Kingdom TFPL Recruitment Full time

    Knowledge and Information Officer – Financing – Law Firm - London A leading global law firm has a great job opportunity for a Knowledge and Information Officer to join their Knowledge and Information department providing Knowledge Management, Information and Research services. This a practice embedded role providing comprehensive Know-how and...

  • Knowledge and Information Officer

    2 weeks ago

    London, Greater London, United Kingdom TFPL Recruitment Full time

    A leading global law firm in central London is seeking a Knowledge and Information Officer to join their team.As a Knowledge and Information Officer, you will be responsible for providing comprehensive Know-how and Information to the Financing stream.This includes lawyer liaison for the harvesting and publishing of internal legal know-how, providing content...

  • Senior Customer Success Coach, Enterprise

    6 months ago

    London, United Kingdom Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and...

  • Customer Success Coach

    6 months ago

    London, United Kingdom Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and...

  • Enterprise Customer Success Coach

    6 months ago

    London, United Kingdom Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp revolutionizes how over 25 million employees across 6,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain...

  • Enterprise Customer Success Coach

    5 months ago

    London, United Kingdom Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp revolutionizes how over 25 million employees across 6,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain...