Information Technology Support Engineer

4 weeks ago


London Area, United Kingdom Hott Source Full time

IT Support Engineer (Contract Inside IR35) – London


Position: IT Support Engineer

Location: Shoreditch, London (Hybrid – 3 days onsite, 2 WFH)

Rate: £170-£210 per day

Start Date: Immediate

Initial Contract Term: 3 months

Status: Inside IR35


Interviewing Immediately – Apply Now


This technology startup began trading in 2016, offering a SaaS platform to major institutions in the medical field nationwide. To date, they have dominated the market with over 95% of their target customers now using their software. They have achieved Series B funding and have aggressive growth plans to further expand into new, global markets, with additional products. They currently employ around 250 members of staff and operate from their stunning central London office in Shoreditch.


They need cover across IT Support (1st/2nd Line) in helping to resolve user support tickets, maintain systems, and assist on IT projects.


Key Responsibilities: -

  • Working alongside other members of the IT Team to troubleshoot and resolve any IT issues
  • Supporting up to 250 internal users
  • Upgrading and maintaining the company’s infrastructure
  • Deskside and Service Desk support


Key Skills: -

  • Windows and macOS support
  • MDM – Intune, Jamf
  • Microsoft 365, Entra ID, Azure
  • Google Workspace admin
  • VMware vSphere
  • Networking (routers, switches, firewalls, WAPs)


Benefits: -

  • Free breakfast, lunch, snacks, and drinks when in office (provided by in-house chef)
  • Regular company social events available to attend


The organisation is looking to fill this opportunity immediately so please apply ASAP for immediate consideration.



This position would be suitable for: IT Support Engineer, IT Support Specialist, IT Support Technician, IT Support Analyst, Desktop Support Engineer, 2nd Line Engineer, Second Line Engineer



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