User Experience Researcher
4 weeks ago
Job title: UX Researcher
Location: London (Hybrid)
Contract: There will be 3 phases of testing over the course of 2024, the first being conducted beginning of June, second end of August, and another at the end of October.Each phase will be approximately 3 weeks full time
Responsibilities
Guerrilla Testing Programme
- a series of guerrilla testing phases internally on behalf of the UX team
- phases scheduled over 2024: June, August, and October
Test Preparation
- scripts, artifacts, recruitment criteria, and segmentation
- preparation phase will take place in the first week of each testing phase
Testing Phase
- and moderate 30-minute tests with approximately 15 respondents
- participants fluidly throughout the day for each 30-minute slot
- testing phase will take place in the second week of each testing phase
Analysis and Reporting
- synthesize, and report findings from the tests
- phase will take place in the final week of each testing phase
Consistent Testing Approach
- the candidate will conduct all three phases of testing throughout 2024 to minimize domain knowledge uptake.
- to flexibly plan other contracts around each test sprint.
Comfort with Tobacco Product Testing
- a tobacco-related product.
- provide unbiased insights and have a full understanding of qualitative test methods.
Collaboration
- with the wider UX product design team.
- artifacts for key measurements and KPIs including intuitiveness, comprehension, pleasurability, and intended mental models.
Qualifications
Experience:
- in conducting UX research, preferably in a similar testing environment.
- with guerrilla testing methods.
Flexibility
- to flexibly plan other contracts around each testing sprint.
Comfort with Tobacco Products
- conducting research on a tobacco-related product.
- to provide unbiased insights.
Qualitative Research Skills
- understanding of qualitative research methods.
- to analyze and synthesize findings effectively.
Collaboration
- to work effectively with cross-functional teams, particularly with UX product design.
- role requires someone who can efficiently plan, execute, and analyze UX research, particularly in a fast-paced, iterative testing environment. It also demands comfort with testing potentially sensitive products and the ability to provide unbiased insights.
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