Information Technology Engineer
2 weeks ago
IT Engineer – Bilingual (English/Mandarin)| Full-Time | Onsite
Location: Solihull
Hours: 37 hours per week
Are you a proactive IT professional with a passion for technology and a flair for problem-solving? Our client is seeking a dynamic IT Engineer to join their team on a contract. This is a fantastic opportunity to work in a fast-paced environment, supporting a diverse range of IT infrastructure and systems.
Key Responsibilities:
- Collaborate with the IT Infrastructure & Systems Engineer to provide seamless IT support and serve as backup.
- Manage user support requests, ensuring timely resolution and documentation of all IT issues.
- Maintain and monitor IT servers, networks, software, and office systems, including data storage and backup solutions.
- Support R&D engineers with the implementation and management of R&D software.
- Install, support, and maintain all network-connected devices and manage technologies like Hyper-V server virtualisation and SCCM.
- Ensure the security of all IT systems and equipment.
- Coordinate with the headquarters IT department on project implementations as needed.
- Manage IT assets and contribute to policy improvements.
- Undertake additional IT-related tasks assigned by management.
Qualifications & Skills:
Essential:
- Minimum of 3 years’ experience in a similar role.
- Bilingual in English and Mandarin.
- Strong knowledge of IT core infrastructure, Windows Servers, Exchange, SCCM, LAN, WAN, and internet technologies.
- Bachelor’s degree in Computer Science or a related IT field.
Desirable:
- Certifications such as CCNA, VCP, MCSE, or MCSA.
Personal Competencies:
- Ability to prioritise tasks and meet changing deadlines.
- Strong communication and relationship-building skills.
- Experience in collaborating with various departments to develop technical solutions.
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