Senior Communications Strategist

4 weeks ago

Birmingham, United Kingdom Jones and Palmer Full time

Are you ready to make an impact? Our Client Services team is seeking a Senior Communications Strategist who is passionate about storytelling and wants to help shape the narrative for some of the UK’s most influential companies. We believe in the power of a well-told story to inspire change, motivate action, and ultimately make the world a better place. If that resonates with you, read on.


About the role:

As a Senior Communications Strategist, you will:

  • Drive New Business: Build and nurture relationships with senior managers at major UK-based businesses. You’ll identify opportunities, initiate conversations, and build trust to win new clients.
  • Develop Bespoke Strategies: Craft, commercialise, and deliver bespoke corporate communication strategies that support reputation management and build strong cultures aligned with the purpose, mission, and vision of our clients.
  • Build Strong Relationships: Cultivate deep, trusting relationships both internally and externally. Be someone that clients and colleagues can rely on—someone who brings energy and positivity, making even the most intense projects productive and enjoyable.
  • Act as a Strategic Advisor: Collaborate closely with C-suite executives and senior leadership teams to create messaging frameworks that strengthen trust and transparency. Be comfortable building trust with senior leaders, and finding opportunities to organically expand our service offerings.
  • Lead with Passion: You’ll motivate your team by embodying the passion for storytelling that defines our work. You’ll foster a supportive environment where your team feels encouraged to bring innovative ideas to the table.
  • Deliver with Precision: Manage projects to tight timelines and specifications, ensuring that quality isn’t compromised and that the well-being of the team is respected. You’ll be adept at planning and keeping projects on track without overextending the team.
  • Present with Impact: You will be a compelling and confident presenter, able to communicate ideas with clarity and enthusiasm, leaving lasting impressions that inspire action.
  • Drive Reputation and Build Trust: Design and implement initiatives that strengthen positive external perceptions through a cohesive, authentic, and trust-oriented culture. Create opportunities for us to lead content and campaigns that position client organisations as trustworthy, purpose-driven, and socially responsible.


What we’re looking for:

  • A self-starter with a genuine passion for storytelling and its potential to make a positive impact.
  • Someone with 8-10 years of experience in corporate communications, internal communications, or reputation management, ideally within an agency or consultancy setting.
  • Demonstrated experience working with senior executives in large organisations, particularly within complex and regulated industries (such as financial services, energy, or healthcare).
  • A strategic vision with the ability to translate corporate goals into impactful communication and engagement strategies.
  • An experienced individual skilled in overseeing comprehensive projects encompassing brand repositioning, internal communications alignment and investor relations.
  • Someone who is bold, creative, and not afraid to take the initiative.
  • A natural leader who thrives in a collaborative environment, motivating others to achieve excellence.
  • Excellent emotional intelligence and the ability to build deep, trusting relationships with clients and colleagues.
  • Commercial acumen, with experience developing and commercialising new service offerings in corporate communications.
  • A knack for time management, ensuring projects are executed seamlessly and sustainably.
  • Experience in change management and guiding companies through culture transformations.


Why join us;

  • Make an Impact: We believe the stories we tell can make a difference in the world.
  • Collaborative Culture: We are storytellers, creatives, and strategists who support and inspire one another.
  • Professional Growth: We want you to grow—in your career and as a human. We support continual learning and encourage you to sharpen your skills.
  • Hybrid Working Environment: We offer a flexible hybrid working model that includes time spent in our Birmingham head office, working from home for focused, productive work, and visiting clients at their offices. Our head office is spacious and modern, featuring a range of work environments, comfortable seating, a modern kitchen, sit-down and standing desks, and ample opportunities for face-to-face collaboration.
  • Vibrant Office Culture: Our culture-building team organises regular staff events to keep our work environment fun and engaging. We offer a good set of benefits, generous holiday entitlement, and well-being support to help everyone perform at their best.
  • Balance: We are committed to fostering a healthy work-life balance, ensuring our colleagues can work effectively and recharge fully.
  • Innovative Work Environment: Our projects are varied, engaging, and meaningful. Every day presents a new challenge, and every challenge is an opportunity to innovate.
  • Think Sustainably: We care deeply about the environment and promote sustainable practices in everything we do, from our internal operations to the stories we help our clients tell.

If you are a passionate storyteller and a capable leader, eager to drive both business success and positive change, we would love to hear from you.


About us:

We are an entrepreneurial, creative, and collaborative team driven by our love of storytelling. Our clients are primarily large companies, and we help them communicate with their stakeholders—whether that’s sharing progress, setting out ambitious future plans, or demonstrating their commitment to people, planet, and profit. We craft compelling stories that move hearts and minds through innovative multimedia campaigns, website designs, videos, and PR strategies.

We are self-starters. We take initiative, push the boundaries of creativity, and support each other every step of the way. We are emotionally intelligent communicators who know how to read a room and make genuine connections with colleagues and clients alike. Our passion for storytelling is infectious—we love what we do and we’re eager to share that passion with the world.

We also believe in Thinking Sustainably. This philosophy influences how we run our business, encouraging practices that support the environment and biodiversity. We also inspire our clients to tell their own sustainability stories, highlighting their commitment to the planet.

We embrace and celebrate diversity, inclusivity, and equal opportunity. We are committed to building a business that represents a variety of backgrounds, perspectives, and skills.

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