Patient Advisor

2 weeks ago


Dundee, United Kingdom Optical Express Full time

Job Title – Patient Advisor


Hours - Part time, 16 hours per week


Salary: £24,000 Pro Rata


Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.


The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.

The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.


A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following:


  • An industry leading salary plus excellent bonus potential
  • State of the art, modern working environments
  • 29 days annual leave
  • Free Laser Eye Surgery and Intraocular Lens Surgery
  • Free eye tests
  • Discounted prescription eye wear and sunglasses
  • Generous Optical Express friends and family discount scheme
  • Ongoing training and development opportunities
  • Pension scheme


It’s our Patient Advisors role to make our patients feel comfortable and relaxed whilst providing a 5-star service. Our Patient Advisors should enjoy meeting new people and be able to demonstrate strong communication skills with both patients and ophthalmic professionals alike.

Your day to day responsibilities may vary however a typical day will involve the following duties:


  • Building a strong relationship with our patients
  • Performing diagnostic eye scans (full training will be provided)
  • Confidently relaying patient information to the optometrist to ensure a smooth patient journey
  • Maintaining patient records with accurate and up to date information
  • Arranging affordable finance options to suit each individual patient
  • Schedule patients’ consultations and surgeries with our optometrists and surgeons


The successful candidate will:

  • Be driven and passionate with a willingness to succeed
  • Have excellent written and verbal communication skills
  • Be able to demonstrate strong negotiation skills
  • Be self-motivated to work with and without supervision
  • Possess strong organisational skills
  • Be commercially aware whilst providing world-class customer service


If you believe you have the right skills and attributes for this role, we would love to hear from you.


  • Patient Advisor

    3 weeks ago


    Dundee, United Kingdom Optical Express Full time

    Job Title – Patient Advisor Hours - Part time, 16 hours per week Salary: £24,000 Pro Rata Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.The Optical Express team work together, collectively and consistently striving for excellence.We support each other,...

  • Patient Advisor

    2 weeks ago


    Dundee, United Kingdom Optical Express Full time

    Job Title - Patient Advisor Hours - Part time, 24 hours per week Salary: £24,000 Pro Rata Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other,...

  • Patient Advisor

    3 days ago


    dundee, United Kingdom Optical Express Full time

    Job Description Job Title – Patient Advisor Hours - Part time, 16 hours per week Salary: £24,000 Pro Rata Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for...

  • Patient Advisor

    3 weeks ago


    Dundee, United Kingdom Optical Express Full time

    Job Description Job Title – Patient Advisor Hours - Part time, 16 hours per week Salary: £24,000 Pro Rata Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for...

  • Patient Advisor

    3 weeks ago


    Dundee, United Kingdom Optical Express Full time

    Job Title – Patient AdvisorHours - Part time, 16 hours per weekSalary: £24,000 Pro RataOptical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.The Optical Express team work together, collectively and consistently striving for excellence. We support each other,...

  • Patient Advisor

    3 weeks ago


    Dundee, United Kingdom Optical Express Full time

    Job Title – Patient AdvisorHours - Part time, 16 hours per weekSalary: £24,000 Pro RataOptical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.The Optical Express team work together, collectively and consistently striving for excellence. We support each other,...

  • Patient Advisor

    6 months ago


    Dundee, United Kingdom Optical Express Group Full time

    **Hours - Full time, 40 hours per week** **Salary - £24,000 per annum plus bonus** Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other,...

  • Patient Advisor

    7 days ago


    Dundee, United Kingdom Optical Express Full time

    Job Description Job Title – Patient Advisor Hours - Part time, 16 hours per week Salary: £24,000 Pro Rata Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.The Optical Express team work together, collectively and consistently striving for excellence.We...

  • Patient Advisor

    3 weeks ago


    Dundee, Scotland, Scotland, United Kingdom Optical Express Part time

    Job Title – Patient AdvisorHours - Part time, 16 hours per weekSalary: £24,000 Pro RataOptical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.The Optical Express team work together, collectively and consistently striving for excellence. We support each other,...


  • Dundee, Dundee City, United Kingdom Optical Express Group Full time

    Job DescriptionWe are seeking an Optical Services Advisor to join our team at Optical Express Group. This is an exciting opportunity to work in a dynamic environment and deliver exceptional patient care.The successful candidate will have excellent communication skills, a driven approach, and the ability to work effectively in a fast-paced environment.Key...

  • No7 Advisor

    6 months ago


    Dundee, United Kingdom Boots Full time

    Summary Job Reference: - 227247BR Dundee, Kingsway West Retail Park Permanent 7.5 hours per week **The salary for this role is £24,245.10 - £26,884.69 depending on location.** No 7 Advisor is an exciting role helping customers and advising them about their skincare and beauty needs. **Who we are** Five iconic brands make up No7 Beauty Company - No7,...

  • No7 Advisor

    6 months ago


    Dundee, United Kingdom No.7 Boots Full time

    Dundee, Kingsway West Retail Park Part-Time Permanent The salary for this role is £24,245.10 - £26,884.69 depending on location. No 7 Advisor is an exciting role helping customers and advising them about their skincare and beauty needs. Who we are Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP....


  • Dundee, United Kingdom Homes for Students Full time

    Are you ready to make your mark on the vibrant world of student accommodation? Are you passionate about providing exceptional customer service? If so, we have an exciting opportunity for you to join our team at Greenmarket Studios & Marketgait Apartments as a Customer Service Advisor working 40 hours per week, Monday to Friday 9:00am to 5:30pm. At Homes for...

  • Assistant Manager

    2 weeks ago


    Dundee, United Kingdom Optical Express Full time

    Title: Assistant Manager Location: Dundee & Aberdeen Hours: 40 hours per week Salary: From £28,000 For over 34 years, millions of patients have trusted Optical Express with their eye care. As Europe's leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other...

  • Eye Care Specialist

    4 weeks ago


    Dundee, Dundee City, United Kingdom The Boots Company PLC Full time

    We are proud to offer a fantastic opportunity for an A&E Optometrist to join our team at Boots Opticians in Dundee.**Location:** Dundee**Estimated Salary:** Up to £60,000 per annum (depending on experience and qualifications)The role will involve working as part of a small team, led by a Manager with 16 years of experience at Boots Opticians. The store has...

  • Retail Assistant

    6 months ago


    Dundee, United Kingdom Boots Full time

    Summary Job Reference: - 224449BR Dundee, Reform St Permanent 37.5 hours per week **About the opportunity** An important role in providing our customers and patients the very best experience at Boots Opticians throughout the customer journey. You don’t need optical experience to join us as a Retail Assistant, but you will have worked in a retail or a...

  • Retail Assistant

    6 months ago


    Dundee, United Kingdom Boots Full time

    Summary Job Reference: 232734BR - Job Reference: 2 3 2 7 3 4 B R Dundee, Reform St Permanent 37.5 Hours **About the opportunity** An important role in providing our customers and patients the very best experience at Boots Opticians throughout the customer journey. You don’t need optical experience to join us as a Retail Assistant, but you will have...