Claims Assessor

4 weeks ago

Reigate, United Kingdom Insight Select Full time

Claims Assessor / £43,000 / Full time / permanent / Remote


Our client, a global and well recognised insurance company are seeking experienced Claims Assessors to join their team. The right individual will have experience of medical and financial claims assessments across a range of various product lines.


Role and Responsibilities:

  • Manage individual protection claims from initial notification all the way through to final settlement
  • Asses claims in line with company policy and conditions
  • Liase and communicate with relevant parties to obtain information in relation to claims
  • Build and maintain relationships with service providers and aim to resolve appeals and complaints
  • Daily contact with customers and service providers both over the phone and in writing
  • Provide excellent customer care and support to customers when they need it most
  • Working across Life, Critical Illness, Income Protection, TPD, Business Protection and Wavier of Premium.
  • Dealing with high claims authority limits

Essential skills:

  • Experienced within medical and financial claims assessment across a range of product lines
  • Be educated to GCSE standard or equivalent
  • Be a confident and effective communicator both verbally and in writing
  • Have a passion for customer service
  • A “can-do” attitude and the ability to manage a heavy workload
  • Experience in high claims authority limits

Package:

  • £43,000 basic salary
  • Excellent healthcare benefits
  • Bonus scheme
  • 25 days holiday plus bank holidays
  • Fully remote

Claims Assessor / £43,000 / Full time / permanent / Remote

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