Head of Operations

3 weeks ago

London Area, United Kingdom Swoop Recruitment Full time

🔹 Job Opportunity: Head of Operations – Residential & Commercial Property and Asset Management 🔹


Location: Golders Green, London

Salary: £50k-£55k


We are recruiting on behalf of an established and growing property management company, seeking a dynamic and results-driven Head of Operations. This is an exceptional opportunity to take a strategic leadership role, overseeing the operational and financial management of a diverse portfolio of residential and commercial properties.

The successful candidate will work closely with the CEO to streamline operations, optimise processes, and drive the company's strategic objectives. If you're a proactive, highly organised individual with a passion for property management and a knack for process improvement, this could be your next career move.


Key Responsibilities:

1. Comprehensive Property and Operations Management

  • Oversee all aspects of property management, including tenant communications, lease administration, and maintenance coordination.
  • Manage lease renewals, address tenant inquiries, and ensure properties are well-maintained and compliant with relevant regulations.
  • Collaborate closely with the CEO to develop property management expertise and maintain high standards across the portfolio.

2. Financial Oversight & Coordination

  • Act as the primary liaison with the outsourced accounting team, ensuring timely and accurate financial management, including bookkeeping, VAT submissions, and financial reporting.
  • Oversee the integration and optimisation of financial software systems to support efficient operations.
  • Ensure smooth communication and collaboration with the accounting team to support financial transparency and accuracy.

3. Administrative & Resource Management

  • Supervise a dedicated administrative resource, delegating tasks such as diary management, property compliance, and general office management.
  • Ensure administrative support contributes to the efficiency and smooth running of daily operations.

4. Process Optimisation & Automation

  • Lead initiatives to automate routine operational tasks, including invoice processing, payment authorisations, and financial reporting.
  • Develop and implement Key Performance Indicators (KPIs) to measure and enhance operational efficiency and performance across the business.

5. Effective Communication & Collaboration

  • Maintain open communication channels with internal teams, external partners, and the CEO to provide regular updates on operational and financial matters.
  • Establish and enforce communication protocols to ensure accountability and effective collaboration across all areas of the business.


About You:

We are seeking a candidate who is:

  • Strategic and proactive, with a hands-on approach to operational and financial management.
  • Experienced in property management (residential and commercial), or eager to develop expertise in this area under the guidance of the CEO.
  • Highly organised, with a keen eye for detail and a track record of process improvement and automation.
  • An effective communicator and collaborator, capable of managing internal teams and external partners with professionalism and efficiency.


Additional Requirements:

  • This role is onsite and based at the company’s head office in Golders Green, London.


What’s on Offer:

  • Competitive salary, commensurate with experience.
  • Opportunity to work closely with a dynamic leadership team and make a significant impact on the growth and success of the business.
  • A supportive, collaborative work environment with opportunities for professional development.


If you’re ready to take the next step in your career and lead the operations of a thriving property management company, we’d love to hear from you


Apply now to explore this exciting opportunity further.

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