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Field Service Engineer

1 month ago

Hertfordshire, United Kingdom WINNER Full time

Purpose/Brief Summary of Role

To provide support to our range of machinery at the respective depot with a primary focus on keeping the machinery in peak operating condition through scheduled maintenance, repairs and inspections.


Key Responsibilities

- Investigate, diagnose and resolve customer reports of technical problems with equipment

- General Engineering duties which include working at height, beneath and within all machines.

- Repairing and maintaining machines using lifting equipment supplied.

- Driving and moving of machines inside and outside of the workshop.

- Servicing of a wide variety of machines within the workshop.

- Ability to work independently to troubleshoot and solve problems.

- Complete job cards to a high standard promptly and within a given timeframe.

- Complete paperwork and timesheets in a timely manner.

- Request parts efficiently and effectively.

- Develop and maintain good working relationships with internal and external customers.

- Supervise other workshop engineers, when required, to ensure that a high quality of work and safe working procedures are maintained.

- Cover for the foreman when abesent or on annual leave

- Assist in booking machines in and out

- Ensure the machines are ready for transport collections

- Ensure compliance with relevant procedures when repairing and inspecting equipment.

- Ensure work/personal equipment complies with all safety standards.

- Maintain control of warranty parts returns to the parts department.

- Ensuring compliance with corporate policies and procedures.

- Carrying out all work practices in line with the Company Health and Safety Policy.

- Contributing to overall success through teamwork and good communication within the Company.

- Maintaining high standard of cleanliness and house keeping.

- Presenting a professional image at all times.

- All Engineers must ensure that their own tools are safe and legal to use.

- No lifting equipment (including straps, trolley jacks etc) must be supplied by the Engineer, these items are provided by the Company.

- Remain flexible to all aspects of the role.