Business Director

6 days ago

Greater Manchester, United Kingdom Neo People Management Full time

Business Director – Bury, Greater Manchester


The Impact You'll Make

As our Business Director, you'll lead a dynamic team in delivering exceptional payroll and pension services to the education sector. Your strategic vision and operational expertise will drive business growth, enhance customer satisfaction, and foster innovation. You'll play a pivotal role in shaping the future of our business, creating solutions that make a real difference in the lives of educators and school staff across the UK.


Why Join Us?

  • Strategic Business Champion: Work with the Divisional Managing Director, business development and marketing teams to create and implement strategies for profitable growth and client retention; manage the P&L, set budgets, and drive financial performance to meet targets.
  • People Leader: Build and nurture a high-performing team, fostering a culture of excellence and innovation. Develop the culture and structure to reflect our values, encourages openness and embraces change.
  • Customer Advocate: Ensure delivery of high-quality services, maintaining strong client relationships and enhancing our reputation through a client-first culture; create solutions that meet the needs of customers.
  • Innovation Driver: Stay ahead of market trends, lead change initiatives, and spearhead innovative solutions to meet evolving client needs; forge strong relationships with external providers, partners, and key industry stakeholders.
  • Quality Guardian: Uphold and improve service quality standards, ensuring compliance with regulations and best practices. Foster a continuous development mindset and evolutions of best practices.


What You Can Offer

  • Educated to Degree level
  • Experience in delivering business growth through effective strategic leadership and operational management in a medium-sized, multi-stakeholder organisation
  • Proven track record in financial management and budget oversight with experience in commercial bid and tender processes
  • Demonstrated success in leading organisational change and process improvement
  • Strong commercial acumen and strategic thinking skills, and the ability to work effectively in a fast-paced, ambiguous environment
  • Excellent people and service management skills with expertise in customer service management and help desk operations
  • Entrepreneurial mindset with a customer-first approach. Track record of successful business growth and client retention with strong presentation and communication skills
  • Proven ability to build, develop and lead high-performing teams


We're also keen on

  • Experience in the schools and MAT market.
  • Experience of delivering consulting and support services to schools and multi-academy trusts
  • Knowledge of UK payroll legislation and public sector pension schemes, especially the education sector
  • Experience with payroll software and services
  • Knowledge of current issues affecting the education sector and relevant government policies


Who Are We?

NEO are a fast-growing education payroll specialist provider who are part of our SEG Professional Services Practice. With over 450 people in the practice delivering a wide breadth of services we are the largest dedicated provider of services to schools and trusts. Join a collaborative team passionate about revolutionising education through innovative solutions and services. Experience a dynamic workplace where your ideas are valued, and you contribute to a market-leading position. Embrace a culture that encourages continuous learning, problem-solving, and impactful collaboration.

People are at the heart of everything we do, so we are proud to embrace a culture of inclusion, where every team member is valued, respected, and empowered to contribute their unique skills and talents.


Our Benefits:

  • 28 days holiday and get an extra day for each year you stay with us, up to max 33 days PLUS bank holidays.
  • Private Medical insurance, once you’ve passed probation.
  • From day 1, free life insurance covering up to x4 your salary.
  • We’ll both add money into your pension pot after 3 months.
  • Choose what flexible benefits you want after you’ve passed probation – this could be buying extra holiday, dental, topping up your healthcare plan, bikes, gym membership, electric cars and give as you earn.
  • Get 25% off online learning resources for year 1 to GCSE with EdPlace.
  • Learning and development opportunities.
  • Performance based bonus and an opportunity to participate in an EBT share scheme.


By joining us, you will become part of a community that is dedicated to transforming lives and sustaining communities, where your voice is heard, your ideas are valued, and your individuality is celebrated. Together, we will continue to advance our passion for education and build brighter futures for all.

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