TikTok Shop Account Manager

If you’ve ever opened TikTok Shop and thought ‘I know exactly how i’d make that sell’ - we want you on our team.We’re looking for a TikTok Shop Account Manager who can blend creativity, commerce and a bit of instinct to help brands turn scrolls into sales. If that sounds like your world, join the UK’s leading TikTok agency.We are Nonsensical. We’re a team built on passion, driven by creativity, always led by curiosity, and grounded in honesty.We help brands show up, stand out, and blow up on TikTok. From viral restaurants like Urban Tandoor, to leading B2B brands, global banks, and huge beauty brands.As a TikTok-first agency, one day you’ll be analysing Shop performance or testing new formats, and the next you’ll be managing creators, building affiliate campaigns or helping launch a new product on TikTok Shop.What you’ll be doing:Manage day-to-day TikTok Shop activity for key clients - from store updates and product listings to content and affiliates.Support the development of full-funnel strategies connecting creators, content, Shop, ads and community.Help plan and support TikTok Live activity - from prepping hosts/creators to monitoring performance and pulling takeaways.Manage TikTok Shop operations including promo planning, reporting and affiliate coordination.Use TikTok data and insights to spot product opportunities, trends and new content angles.Work with creators and our influencer team to build campaigns that drive sales and awareness.Collaborate with internal creative and media teams to test content formats and improve performance.Build strong client relationships, sharing insights, reporting on performance and supporting strategic conversations.Contribute to new ideas, brainstorms and occasional new business discussions.Skills, experience and characteristicsA good understanding of TikTok Shop - how it works, how creators drive conversions, and how content influences purchase.Strong client-facing experience -confident leading calls, presenting insights, and managing relationships at a senior level.Experience in eCommerce or performance marketing, ideally across TikTok, Meta, or influencer-led commerce.Experience with beauty, skincare or lifestyle brands is a bonus, but not required.Agency or brand-side experience managing TikTok Shop or social commerce performance.Strong grasp of content that sells - understanding how creative, creators, and community drive conversions.Data-driven mindset - confident in reading analytics, identifying insights, and communicating performance clearly.Proven ability to build relationships with creators, clients and platform reps.Organised, proactive, and calm under pressure - able to juggle multiple campaigns while staying focused on results.Curious about TikTok culture - you know the difference between a product trend and a passing meme.🎉 What you get when you join us🏡 Fully Remote Working – Work from wherever you’re happiest in the UK (with access to a co-working space in major UK cities if you like a change of scene).💰 Pension Scheme – Helping you invest in your future while you shape your present.🎉 Company Socials – From virtual hangouts to IRL meetups, we love bringing the team together.💡 Creative Half-Days – Every quarter, take a half-day plus £50 to do something that inspires you — a class, gallery trip, pottery, spa, whatever frees your mind.📚 Learning Fund – £200 a year towards books, audiobooks, courses or content that fuels your development.🎊 Bonus Leave Days – Birthday? Wedding? Moving house? Take the day off on us (no annual leave used).📝 What to expect in the recruitment processWe like to be transparent - here’s how it works:Step 1: ApplyShow us who you are - apply via LinkedIn but if you also want to submit a cover letter, portfolio, a TikTok via tiktok@nonsensical.agency go for itStep 2: Screening CallA 20–30 minute chat with our People & Talent team to get to know you and answer any initial questions.Step 3: First InterviewA conversation with your potential manager = diving into your experience, how you think about TikTok and client relationships.Step 4: Second Interview + TaskYou’ll complete a small strategic or creative task (nothing wild) and present it back to your potential manager and the Chief Content Officer = a chance to show how you think, lead and create.💬 Ready to join the team?Ready to join the team? Apply today - we can’t wait to meet the person behind the creativity.At Nonsensical, we believe great ideas don’t come from one place, one perspective, or one type of person - they come from everywhere. That’s why we welcome applications from people of all backgrounds, experiences and identities.If you’re excited about this role but don’t meet every single requirement, please still apply. We care about potential as much as experience - and we’d love to hear your story.