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Senior Application Support Engineer

2 months ago

Greater Bristol Area, United Kingdom Anson McCade Full time

Senior Application Support Engineer

Location: Bristol (Hybrid)

Salary: £52k - £62k (Depending on experience)


Our client, a UK leader in Strategy & Innovation is looking for a Support Engineer to join their innovative team. This is a unique opportunity to work with a global consultancy that’s transforming how businesses operate.


The Role:

As a Support Engineer, you’ll be responsible for diagnosing and fixing issues, implementing features, and continuously improving client applications. You’ll work alongside L1, L2, and L3 support teams in fast-paced environments, ensuring that systems are optimized, stable, and efficient. You’ll also have the chance to drive automation and process improvements to deliver exceptional service to clients.


What You’ll Bring:

  • Strong expertise in Java (Java 8+), including MVC, JDBC, RESTful.
  • Experience with monitoring tools like Grafana & Kibana.
  • Ability to troubleshoot, perform root cause analysis, and deliver timely fixes.
  • Experience with SQL, Unix, PowerShell, Shell Scripting, HTML/CSS.
  • Knowledge of relational and NoSQL databases (MongoDB, MySQL, Postgres, Cassandra).
  • Experience transitioning services from development to live operational support.
  • Passion for automating processes and driving efficiency.


Why This Opportunity?

  • Join a dynamic, fast-growing Digital Operations team within a renowned consultancy.
  • Work on exciting projects for leading clients, solving real-world problems with cutting-edge technology.
  • Collaborate with a global network of experts across various sectors.


Application Process:

If you are a Senior Support Engineer looking to take on a new role and be part of a team that offers & encourages personal development, please get in touch.


Email: joshua.drain@ansonmccade.com

LinkedIn: Josh Drain | LinkedIn