Digital & CRM Manager

7 days ago

Edinburgh, United Kingdom The Royal Edinburgh Military Tattoo Full time

Denholm is delighted to be partnering with The Royal Edinburgh Military Tattoo on a new Digital & CRM Manager position for the team. This is fixed-term contract for the period of 12 months.


As an internationally renowned brand, steeped in history, it’s genuinely an exciting time to be joining. In 2025, they will celebrate their 75-year anniversary with a lot of fun marketing planned around this.


The Digital & CRM Manager will play a pivotal role in optimising the customer experience and helping the business deliver on growth strategy. You will maximise the CRM platform – an area which offers great opportunity for growth and for the right recruit to truly take strategic ownership.


We’re looking for:

  • Experience of implementing and an understanding of the inner workings of a CRM system and getting the best results from it
  • Confident trainer/coach – you’ll be bringing colleagues up to speed and along on the journey
  • A marketing brain – you’ll be able to spot opportunities to make best use of data
  • A bonus would be exposure to Dynamics and/or Umbraco but any CRM/CMS experience is ok


What you’ll be doing:

  • Supporting the implementation and delivery of CRM infrastructure, owning data management and insight generation
  • Managing agency relationships and interdepartmental working to support business strategy and, ROI
  • Utilising data to drive marketing initiatives
  • Preparing briefs and reports to provide regular insights
  • Working closely with the wider marketing function


This is a hybrid role so accessibility to Edinburgh office is essential here.


If you are looking to join a high performing, ambitious team, delivering in a high profile global role, please get in touch now.

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