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Sales Manager

To work closely with and manage the existing sales and customer service departments of the business to aid them in processing sales related enquiries and tasks whilst maintaining a great customer relationship when dealing directly with the public.

Your day to day job will involve, but not be limited to;

• Answering Sales Phone calls and dealing with queries
• Answering Sales emails and contact forms
• Sales based administration tasks assigned by the directors or senior management.
• Updating customer price lists and quotations where required.
• Processing automated orders from customer portals
• Dealing with customer service-related queries where required.
• Ensuring the sales team are focussed on dealing with all customer requests in a quick and efficient manner.
• Working with the Commercial Director on larger sales projects and promotion strategies. 
• Supporting the marketing department with regular product promotion ideas.
• Following up on any outstanding queries to ensure they are dealt with each day.

Other job enhancements;

• Accompanying members of the sales team to meetings were required.
• Attendance at industry trade shows.
• Working closely with the production and planning department to update internal forecasts where required under the supervision of the directors.

What this job can offer and what we are looking for;

The commercial vehicle industry is extremely fast paced, changing on a daily (and sometimes hourly) basis. This will mean that you will be part of a team that has to be very organised and also willing to change direction at a moment’s notice.

Subsequently the job can be very exciting, but also have some moments in which you are required to think on your feet and problem solve. Being a member of our team you will have the full support of your colleagues in providing you the information required, however will also ideally absorb and retain this information to recall for the next time it is needed.

At Kuda, we are very proud to work with some of the industry’s biggest truck manufacturers, fleets and their drivers. This role will primarily be that of a management role, in the sales team, supporting the Commercial Director, office based and you will be at the front line of answering our, at times, busy phone line, meaning you will have experience and dealings with a wide range of customers, this will require you to have a confident phone manner and be able to transition your output to the requirements of that particular customer.

You will be directly trained and managed by the Commercial Director with the support of the other directors of the business, meaning you will have hands on experience with many aspects of a sales role.

We are looking for someone who wishes to progress in their sales career and build a good solid customer base, manage a team in a very exciting, fast paced industry. 

This is an office-based role with some travel to meetings where required. The role is NOT available to do remotely. 

What we are looking for;

• A confident individual with a willingness to learn
• Previous experience in sales management or team management.
• A good ability to retain information quickly and recall it where needed
• Great phone manor and happy to talk to people.
• Good English literature skills, the ability to write polite, well worded and informative emails.
• Good mathematics skills
• The ability to work methodically but also be happy to change direction quickly where required.
• Good computer skills, previous experience with Outlook, Word, Excel and Sage 50 Accounts is preferable, however full training will be required.
• A good understanding of eCommerce and online selling (the basis of how buying and selling online works)
• Trustworthy and Punctual
• A sound understanding of the basics of business, profit margins and discounts.
• Full, clean UK drivers licence is preferable with the location of the business (IP7 7HA).

Package;

Starting Salary negotiable depending on experience. Applicants with existing sales management experience, especially that within the commercial vehicle or automotive industry will be highly considered and a competitive salary discussed where required.

40 hours per week (8:30am to 5pm, Monday to Friday)

After 3 years service: Private Health care Cover

After 5 years service: Life Insurance Cover

After 10 years service: Increased pension contributions

Job Types: Full-time, Permanent

Benefits:

• Company pension
• Free parking
• On-site parking

Schedule:

• Monday to Friday

Supplemental Pay:

• Yearly bonus

Ability to commute/relocate:

• Ipswich: reliably commute or plan to relocate before starting work (required)

Experience:

• Sales Management: 1 year (preferred)

Work Location: In person

• Reference ID: KUSM