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3rd Line Support Engineer

2 months ago


London Area, United Kingdom Cornucopia IT Resourcing Full time

3rd Line Support engineer

Westminster Hybrid

£60,000


Our client is a not for profit trade union. They are looking for 3rd Line Support Engineer to join the business. This role will be focussed on supporting LAN and WAN equipment, managing internal and external DNS, IP telephony/conferencing systems, and providing third-line support for all infrastructure systems. You will assist with infrastructure project work, maintain Active Directory & Azure Directory infrastructure, manage internal and external storage, and set up and maintain monitoring tools.

Additionally, you will maintain VMware/Nutanix virtual environments, understand SaaS models and cloud-based solutions, manage device security, and assist the Head of Technology and Data with IT contingency planning and disaster recovery processes.


Key Skill

  • Strong experience at 3rd Line/Infrastructure level
  • Cloud infrastructure experience, knowledge of on-prem to Azure cloud migration or SaaS based solutions
  • Key tech - Azure, Azure AD, M365 (Intune, Defender), Win Server, Cisco Meraki, VMware/Nutanix, MS and Dynamics SQL