Strategic Account Director
3 days ago
strategic relationship director
Randstad Risesmart EMEA is looking for a Strategic Relationship Director to join our EMEA global accounts management team. If you want to work in a fast-paced environment, bring innovation in service and technology to the talent mobility industry, make an impact on companies all over the world, have a career with purpose, join us on Our Journey.
This is a full-time, remote position with employment contract located in either BE, GE, FR, NL or UK (meaning the recipient will have to have residence in one of these countries).
Unfrequent travels to the Randstad / Risesmart in country HQ are to be expected, as well as travels across EMEA to meet clients or prospects.
The position reports to RRS EMEA MD with a dotted line to EMEA global account management lead.
about the job
The Strategic Relationship Director is a dynamic position focused on creating a WOW experience for our global customers ensuring account growth and retention. This multi-faceted role is responsible for developing strategic partnerships with our HR customers in the area of talent mobility and providing sales support. He / she is responsible for managing a portfolio of accounts that are contracted out of EMEA, in addition to supporting account management for contracts that are signed out of NAM and APAC. The accountability of the account typically starts when the global contract is signed with sales and ownership is transferred to operations.
The position sits in our EMEA team managing global accounts: clients with global operations requiring Randstad Risesmart services globally or regionally. The nature of these global services require that Risesmart services be implemented in several locations across the region or the globe, under a global contract in place impacting more than one country for Risesmart operations.
The EMEA global accounts management team operates mainly when a global contract is in place and is also asked to support global sales in the pre-contract sales process, mostly to demonstrate our global account management capabilities in pitch situations.
what you will do
- Develop strong relationships with existing or newly acquired global customers, providing guidance and support for all talent mobility needs (career development, redeployment, outplacement, coaching) to include advising, planning, implementation and reporting
- Identify customer global executives and stakeholders for relationship development and introduce to other Risesmart and wider Enterprise team members as appropriate
- Insure compliance with executed global contract/amendments
- Work closely with Risesmart’s country Operations and Delivery teams, communicating any customer nuances or customizations across EMEA and the world
- Monitor participant and customer surveys ensuring expectations are consistently being met or exceeded, follow-up on all potential issues for resolution
- Expand size and scope of services delivered to the global customer, either within the existing contract or adding additional geographies and lines of business
- Ensure customers (in partnership with Sales) are current on all Risesmart products
- Provide sales support as needed for new global customers pursuits
- Solicit customer input on current products, services & tools, collect customer insights on customer needs and wants, provide feedback to the Product team
- Consistently use creative thinking for potential improvements for programs, processes, resources/tools, etc.
- Schedule and manage business review process (inviting Sales or other subject matter experts when relevant) with all customers
- Partner with Risesmart billing teams in the country where the global contract sits to ensure accuracy of invoicing and support collection of past due A/R.
skills you will need
- Bachelor’s degree required
- 2+ years’ experience in account management with a track record of retention and continued growth
- Experience in global sales or operations environment
- Sales experience a plus
- Ability to develop strong relationships both with our customers and colleagues
- Strong written and verbal communication skills in English – equally comfortable communicating with all levels in an organization from senior leaders to local HR or administrative clients team
- Ability to work under pressure, demonstrating initiative together with the ability to prioritise workload
- Excellent presentation skills including sales presentations to executive teams
- Experience in project managing large projects from planning to implementation to ongoing account management
- Self-motivated with ability to work remotely is required
- Flexible, adaptable and embrace working in a growing and constantly changing environment
- Passionate in providing an excellent experience for customers, participants and colleagues
- Experience in Talent Mobility (outplacement, career development, redeployment or human resources) a plus
- Technical Skills: Strong MS Office applications or Google-Suite equivalent experience (particularly Word, PowerPoint and Excel and G-Suite equivalents), Teams and Salesforce a plus
- Ability to travel as needed a requisite
- Flexibility to work outside normal hours if needed
- Fluency in oral and written English is a pre-requisite. A second European language is a plus
What success looks like :
- 1. Customer Engagement
- 2. Customer Retention
- 3. Accelerated Growth
about randstad risesmart
At Randstad Risesmart, our vision is to shape the world of work. We are a leading talent mobility provider and part of Randstad N.V., a €24 billion global provider of flexible work and human resources services that helps more than two million candidates find meaningful work every year. Our outplacement, career development, redeployment and contemporary Tech & Touch solutions strengthen employer brands, improve retention and re-engage talent. Every day we enable impacted employees to find fulfilling work, and we give our Fortune 1000 customers the peace of mind that comes from knowing that they are working with a compassionate, contemporary, outcome-driven team. Our innovative technology has helped us grow to become the nation’s fastest growing outplacement provider. Our expert coaching and professional branding teams have successful track records of empowering careers. And, ultimately our results speak for themselves: we have received enormous industry recognition, including Gartner’s “Most Innovative Company,” the “Nation’s Best and Brightest Companies to Work For,” Fortune’s “100 Best Companies for Women,” and Deloitte “Fast 500” – recognized as one of North America’s fastest growing technology companies. To learn more, visit www.randstadrisesmart.com.
what’s in it for you?
- Competitive compensation, comprehensive health benefits according to your country of residence, and stock purchase plan
- Excellent work environment with an award-winning culture
- Opportunity to grow and contribute to Randstad Risesmart's continued success
Randstad RiseSmart is proud to be an equal opportunity employer.
-
ESG Strategic Account Director
3 weeks ago
United Kingdom Arrow Electronics, Inc. Full timePosition:ESG Strategic Account DirectorJob Description:About UsJoin Arrow, a leading innovator in the technology sector, dedicated to providing cutting-edge solutions and fostering a dynamic work culture. Our mission is to drive growth and innovation through strategic partnerships and exceptional talent.Role SummaryAs the ESG Strategic Account Director, you...
-
ESG Strategic Account Director
4 weeks ago
United Kingdom Arrow Electronics, Inc. Full timePosition:ESG Strategic Account DirectorJob Description:About UsJoin Arrow, a leading innovator in the technology sector, dedicated to providing cutting-edge solutions and fostering a dynamic work culture. Our mission is to drive growth and innovation through strategic partnerships and exceptional talent.Role SummaryAs the ESG Strategic Account Director, you...
-
ESG Strategic Account Director
4 weeks ago
United Kingdom Arrow Electronics, Inc. Full timePosition:ESG Strategic Account DirectorJob Description:About UsJoin Arrow, a leading innovator in the technology sector, dedicated to providing cutting-edge solutions and fostering a dynamic work culture. Our mission is to drive growth and innovation through strategic partnerships and exceptional talent.Role SummaryAs the ESG Strategic Account Director, you...
-
ESG Strategic Account Director
1 month ago
United Kingdom Arrow Electronics, Inc. Full timePosition:ESG Strategic Account DirectorJob Description:About UsJoin Arrow, a leading innovator in the technology sector, dedicated to providing cutting-edge solutions and fostering a dynamic work culture. Our mission is to drive growth and innovation through strategic partnerships and exceptional talent.Role SummaryAs a Strategic Account Director, you will...
-
ESG Strategic Account Director
2 months ago
United Kingdom Arrow Electronics, Inc. Full timePosition:ESG Strategic Account DirectorJob Description:About UsJoin Arrow, a leading innovator in the technology sector, dedicated to providing cutting-edge solutions and fostering a dynamic work culture. Our mission is to drive growth and innovation through strategic partnerships and exceptional talent.Role SummaryAs a Strategic Account Director, you will...
-
ESG Strategic Account Director
2 months ago
United Kingdom Arrow Electronics, Inc. Full timePosition:ESG Strategic Account DirectorJob Description:About UsJoin Arrow, a leading innovator in the technology sector, dedicated to providing cutting-edge solutions and fostering a dynamic work culture. Our mission is to drive growth and innovation through strategic partnerships and exceptional talent.Role SummaryAs a Strategic Account Director, you will...
-
Business Development Director
2 weeks ago
United Kingdom Equiniti Full timeBusiness Development Director (Strategic Accounts) Location: UK - Remote Time Type: Full time Posted on: Posted 30+ Days Ago Job Requisition ID: R13564 Management Level EQ is a leading international provider of pension, shareholder, remediation, and credit technology. With over 6,000 employees, it supports 37 million people in 120 countries. EQ’s...
-
United Kingdom Arrow Electronics, Inc. Full timePosition:Enterprise Security Group Strategic Sales Director EMEAJob Description:About UsJoin Arrow, a leading innovator in the technology sector, dedicated to providing cutting-edge solutions and fostering a dynamic work culture. Our mission is to drive growth and innovation through strategic partnerships and exceptional talent.Role SummaryAs the EMEA...
-
United Kingdom Arrow Electronics, Inc. Full timePosition:Enterprise Security Group Strategic Sales Director EMEAJob Description:About UsJoin Arrow, a leading innovator in the technology sector, dedicated to providing cutting-edge solutions and fostering a dynamic work culture. Our mission is to drive growth and innovation through strategic partnerships and exceptional talent.Role SummaryAs the EMEA...
-
Director of Strategic Growth
2 weeks ago
United Kingdom Chemonics UK Full timeBackground Since formally launching Chemonics UK in May 2019, we have established a strong and diverse portfolio of UK Aid-funded programmes as well as partnerships with donors including International Development Banks and European bilateral donors. We work with government and development sector counterparts across three continents to deliver programmes in...
-
Director of Strategic engagement
10 hours ago
United Kingdom DiverseJobsMatter Full timeDirector of Strategic Engagement – Remote, UK - 4 Days a week£70k - £85k (pro rata, negotiable), Pension, Private Medical Insurance, Life Insurance 4 x Sal, 28 days holiday plus bank holidays (FTE). Option to "buy and sell" holiday.Want to make a difference?:Join us and become a catalyst for transformational change in vocational learning / education.Play...
-
Director of Strategic engagement
3 hours ago
United Kingdom DiverseJobsMatter Full timeDirector of Strategic Engagement – Remote, UK - 4 Days a week£70k - £85k (pro rata, negotiable), Pension, Private Medical Insurance, Life Insurance 4 x Sal, 28 days holiday plus bank holidays (FTE). Option to "buy and sell" holiday.Want to make a difference?:Join us and become a catalyst for transformational change in vocational learning / education.Play...
-
Account Director
2 weeks ago
United Kingdom Royall Full timeAccount Director / Senior Project Manager / Project Manager – Events Agency Midlands – Hybrid Flexible Working Our client is seeking a highly experienced Account Director or Senior Project Manager to join their team in Broome. This role involves managing a variety of client projects, requiring strong operational event and logistics experience. We are...
-
Plant Director Llanelli
2 weeks ago
United Kingdom Director File Full timeSelect how often (in days) to receive an alert: Role Summary Gestamp is looking to hire a strong leader with demonstrated good results and expertise from operational management of manufacturing organizations, preferably within the automotive industry. You will be responsible for the daily management and operation of Gestamp Tallent Limited, our plant...
-
Strategic Markets Director
2 weeks ago
United Kingdom LISTGROVE LTD Full timeGLOBAL RECRUITMENT & HR SPECIALISTS ACROSS THE PLASTICS, PACKAGING, PETROCHEMICALS, CHEMICALS, ENERGY AND RECYCLING SECTORS SINCE 1975 Position: Strategic Markets Director Industry: Manufacturer of sustainable pipeline systems Location: Based East Midlands Job Reference: CST/63384 Salary: Attractive salary commensurate with experience The Company: ...
-
DM & TM Account Director
2 weeks ago
United Kingdom Harrison Scott Associates Full time €55,000 - €65,000Salary: £55k to £65k (depending on experience) Our client is a high profile print management company and is seeking an experienced Account Director to build and develop strong relationships with key clients. To apply for this role, applicants must have experience in DM and/or Transactional. We are looking for someone who is a strategic business leader...
-
Global Account Director
2 weeks ago
United Kingdom Harrison Scott Associates Full timeThis global Packaging & Print giant seeks an exceptional Account Director to lead a team of individuals to achieve the service levels you will agree with an international brand. With a background in the Packaging industry, you will understand the outsourcing model and have a track record of developing relationships with big blue chip brands across...
-
LISTGROVE LTD | Strategic Markets Director
3 days ago
United Kingdom LISTGROVE LTD Full timeGLOBAL RECRUITMENT & HR SPECIALISTS ACROSS THE PLASTICS, PACKAGING, PETROCHEMICALS, CHEMICALS, ENERGY AND RECYCLING SECTORS SINCE 1975 Strategic Markets DirectorManufacturer of sustainable pipeline systemsBased East Midlands Job ref:CST/63384 Salary: Attractive salary commensurate with experience The Company: Our client is a well-established developer and...
-
Strategic Growth Director
4 weeks ago
United Kingdom Clarendon Executive Full timeThis highly sought-after role offers a unique opportunity to drive growth and transformation across a renowned business group. As the newly created Group Director of Growth and Transformation, you will play a pivotal part in shaping the company's future success.The ideal candidate will possess a strong track record in delivering high-value growth initiatives...
-
Commercial Director/ Accounts Director
1 month ago
United Kingdom Vistry Group Full timeWe have an incredible new opportunity for a Commercial Director to join our team in Vistry South East Midlands, at our office in Enderby, Leicestershire. As our Commercial Director, you will be responsible for the directing and leading the commercial strategy of the region whilst leading, inspiring and motivating the commercial team in order to generate...