Client Manager/Partner

3 weeks ago

Greater London, United Kingdom Toucan Full time

Company description:


Toucan is a full-service Amazon agency (based in the UK & NAM) and an advanced Amazon Advertising partner that supports brands to accelerate their businesses globally. We specialise in Amazon strategy, Sponsored Advertising, programmatic DSP advertising and content creation (static and video)

We are proud to say that we are working with some of the biggest brands in FMCG, grocery, sports nutrition, healthcare and beauty, just to name a few. We handle Amazon revenue in excess of £100M globally, and this is rapidly growing.


Role Overview:


Responsible for managing client relationships and executing digital strategies on Amazon. Building long-term relationships with your clients, advising and executing Amazon strategies based on agreed commercial targets.


Key responsibilities:


1. CLIENT RELATIONSHIPS:

- Develop strong working relationships with your clients.

- Communicate with clients regularly and proactively.

- Add value to clients wherever possible.


2. BUILD AMAZON STRATEGY:

- Provide clients with weekly and monthly reporting on account performance, with actionable insights

- Build promotional plans

- Advise on Amazon strategy, e.g. upcoming initiatives and budgets, and identify opportunities to improve performance.


3. MANAGE AMAZON ACTIVITY:

- Manage supply issues, shipment plans and stock levels

- Plan and review Amazon Media Services campaigns, keyword research, set up, budget management, monitoring and strategy.

- Audit and update Amazon detail page content for existing products and NPD. Advise on improvements and upsell A+ content and brand stores.


4. DRIVE BUSINESS REVENUE:

- Engage in an activity to drive awareness of Toucan

- Upsell additional relevant services

- Focus on retention of clients


5. CONTRIBUTE TO THE TEAM:

- Share learnings and best practice with the team.

- Help to up-skill and assist junior team members

- Lead and mentor junior team members on accounts to then transition over

- Experience managing clients or accounts

- Microsoft office knowledge - powerpoint, Excel, Word

- Proven written and verbal communication skills

- Self-starter with a can do attitude

- Ability to work individually and in a team

- Excellent organisational and priority setting skills


Required Experience/Qualities:


· Amazon account management experience, either client or agency side

· Have managed or mentored people successfully

· Have managed Amazon advertising campaigns (PPC & DSP) - familiarity with ad formats, keyword types etc

· Very organised

· A team player

· Adaptable under pressure

· Foreign languages are a bonus


By joining Toucan, you will:


· Get your birthday off every year

· Have the option of an annual travel card loan

· Receive comprehensive and ongoing training and development

· Be part of a rapidly growing agency, with the opportunity to shape your role

· Gain an in-depth understanding of ecommerce and the way Amazon operates

· Be part of a successful and dynamic team with a friendly and entrepreneurial culture

· Impact the wider business performance with visible results

  • Benefit from our flexible working policy. We offer a mix of home and office working

and give everyone the option to work flexibly

  • 3 weeks work from anywhere benefit
  • Vitality health insurance, including mental health and dental
  • Have access to our brand new office in Westfield shopping centre, complete with

panoramic city views, free fruit, shower & bike storage and a wraparound terrace

  • Get to attend regular team social events and trips


OUR VALUES


Here at Toucan, we take our company values seriously.


CURIOSITY

· We foster personal development

· We are always learning

· We constantly ask questions

· We want to continuously improve ourselves, the company and our client’s business


AMBITION

· We want to succeed

· We set high targets for ourselves, our team and the company

· We give 100% to everything we do


ENTREPRENEURIAL SPIRIT

· We use our initiative and try to find solutions first

· We figure out new ways of doing things

· We innovate

· We don’t accept the status quo

· We always look to add value


PEOPLE FIRST

· We are authentic – we our ourselves

· We respect other’s time

· We support each other’s lives outside of work

· We treat everyone as an individual and respect their differences

· We get to know the people we work with

· We don’t operate a one size fits all policy


COLLABORATION

· We are one team – we unite to deliver results

· We have a positive attitude – it’s contagious

· We motivate others

· We boost others


OUR EQUAL RIGHTS POLICY


It is our policy not to discriminate against our employees based on their gender, sexual orientation, marital or civil partner status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability or age, pregnancy or maternity or

trade union membership or the fact that they are a part-time worker or a fixed-term employee.

  • Finance Business Partner

    3 weeks ago

    Greater London, United Kingdom Partner Group Full time

    Finance Business Partner Consumer Up to £65,000 West London Partner Financial are working with an international, FTSE 100 consumer business based in West London. The business continues to grow and has developed a global footprint due to their strong product and customer service offering. This role has been created to support the driving of key...

  • Finance Business Partner

    3 weeks ago

    Greater London, United Kingdom Partner Group Full time

    Finance Business PartnerConsumerUp to £65,000 West LondonPartner Financial are working with an international, FTSE 100 consumer business based in West London. The business continues to grow and has developed a global footprint due to their strong product and customer service offering.This role has been created to support the driving of key management...

  • Finance Business Partner

    3 weeks ago

    Greater London, United Kingdom Partner Group Full time

    Finance Business PartnerConsumerUp to £65,000 West LondonPartner Financial are working with an international, FTSE 100 consumer business based in West London. The business continues to grow and has developed a global footprint due to their strong product and customer service offering.This role has been created to support the driving of key management...

  • Finance Business Partner

    3 weeks ago

    Greater London, United Kingdom Partner Group Full time

    Finance Business PartnerConsumerUp to £65,000 West LondonPartner Financial are working with an international, FTSE 100 consumer business based in West London. The business continues to grow and has developed a global footprint due to their strong product and customer service offering.This role has been created to support the driving of key management...

  • Finance Business Partner

    3 weeks ago

    Greater Manchester, United Kingdom Partner Group Full time

    Finance Business PartnerCheck all associated application documentation thoroughly before clicking on the apply button at the bottom of this description.Up to £80,000 + benefitsConsumerManchesterPartner Financial is collaborating with a PE backed company with a significant market presence, currently entering a phase of rapid expansion. The company is...

  • Finance Business Partner

    3 weeks ago

    Greater Manchester, United Kingdom Partner Group Full time €80,000

    Job Description Finance Business Partner Up to £80,000 + benefits Consumer Manchester Partner Financial are working with a PE backed organisation that has a strong market presence and are currently embarking on a period of exponential growth. The organisation is currently undergoing a commercial transformation that will position the brand at the...

  • Finance Business Partner

    2 weeks ago

    Greater Manchester, United Kingdom Partner Group Full time €80,000

    Job Description Finance Business Partner Up to £80,000 + benefits Consumer Manchester Partner Financial are working with a PE backed organisation that has a strong market presence and are currently embarking on a period of exponential growth. The organisation is currently undergoing a commercial transformation that will position the brand at the...

  • Finance Business Partner

    2 weeks ago

    Greater Manchester, United Kingdom Partner Group Full time €80,000

    Job Description Finance Business Partner Up to £80,000 + benefits Consumer Manchester Partner Financial are working with a PE backed organisation that has a strong market presence and are currently embarking on a period of exponential growth. The organisation is currently undergoing a commercial transformation that will position the brand at the...

  • Finance Business Partner

    2 weeks ago

    Greater Manchester, United Kingdom Partner Group Full time €80,000

    Job Description Finance Business Partner Up to £80,000 + benefits Consumer Manchester Partner Financial are working with a PE backed organisation that has a strong market presence and are currently embarking on a period of exponential growth. The organisation is currently undergoing a commercial transformation that will position the brand at the...

  • Finance Business Partner

    1 week ago

    Greater Manchester, United Kingdom Partner Group Full time

    Job Description Finance Business Partner Up to £80,000 + benefits Consumer Manchester Partner Financial are working with a PE backed organisation that has a strong market presence and are currently embarking on a period of exponential growth. The organisation is currently undergoing a commercial transformation that will position the brand at...

  • Finance Business Partner

    2 weeks ago

    City of London, Greater London, United Kingdom Partner Group Full time €65,000

    Finance Business Partner Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description. Consumer Up to £65,000 West London Partner Financial are working with an international, FTSE 100 consumer business based in West London. The business continues to grow and has...

  • Finance Business Partner

    1 week ago

    City of London, Greater London, United Kingdom Partner Group Full time €65,000

    Finance Business Partner Consumer Up to £65,000 West London Are you the right candidate for this opportunity Make sure to read the full description below. Partner Financial are working with an international, FTSE 100 consumer business based in West London. The business continues to grow and has developed a global footprint due to their strong product...

  • Finance Business Partner

    7 days ago

    London, United Kingdom Partner Financial Full time

    **Finance Business Partner** **Media** **12-month FTC** **Up to £70.000 Per annum** **Central London** Partner Financial are working with an international listed media business that has a growing reputation for delivering best-in-class service across marketing, event planning, event promotion, and advertising planning. The business also takes great pridein...

  • Client Manager/Partner

    3 weeks ago

    Greater London, United Kingdom Toucan Full time

    Company description:The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.Toucan is a full-service Amazon agency (based in the UK & NAM) and an advanced Amazon Advertising partner that supports brands to accelerate their businesses globally. We specialise in Amazon strategy,...

  • Finance Business Partner

    1 week ago

    London, United Kingdom Partner Financial Full time

    **Finance Business Partner** **Up to £75,000** **Consumer** **Central London** Partner Financial are working with a listed consumer business with a growing reputation in the market for excellent product offering and customer service. The business provides a welcoming, engaging environment and are looking for forward-thinking, diverse,and client-centric...

  • Client Service Administrator

    2 weeks ago

    London, United Kingdom Your Resourcing Partner Full time

    **Role overview** We are recruiting for a full time Client Services Administrator to support one Financial Adviser / Partner within a very successful Principal Partner Practice of St. James’s Place Wealth Management, based in Moorgate, London. The role will be an integral part of the team, supporting the Partner (Financial Advisers) at an operational...

  • Client Service Administrator

    1 week ago

    London, United Kingdom Your Resourcing Partner Full time

    **Role overview** We are recruiting for a full time Client Services Administrator to support one Financial Adviser / Partner within a very successful Principal Partner Practice of St. James’s Place Wealth Management, based in Moorgate, London. The role will be an integral part of the team, supporting the Partner (Financial Advisers) at an operational...

  • Client Manager/Partner

    3 weeks ago

    Greater London, United Kingdom Toucan Full time

    Company description:Toucan is a full-service Amazon agency (based in the UK & NAM) and an advanced Amazon Advertising partner that supports brands to accelerate their businesses globally. We specialise in Amazon strategy, Sponsored Advertising, programmatic DSP advertising and content creation (static and video)We are proud to say that we are working with...

  • Client Manager/Partner

    3 weeks ago

    Greater London, United Kingdom Toucan Full time

    Company description: Toucan is a full-service Amazon agency (based in the UK & NAM) and an advanced Amazon Advertising partner that supports brands to accelerate their businesses globally. We specialise in Amazon strategy, Sponsored Advertising, programmatic DSP advertising and content creation (static and video) We are proud to say that we are working with...

  • Finance Business Partner

    1 week ago

    City of London, Greater London, United Kingdom Partner Group Full time €65,000

    Finance Business Partner Consumer Up to £65,000 West London Are you the right candidate for this opportunity Make sure to read the full description below. Partner Financial are working with an international, FTSE 100 consumer business based in West London. The business continues to grow and has developed a global footprint due to their strong product...