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Claims Technician

3 months ago


London Area, United Kingdom The Emerald Group Ltd, Search and Selection Full time

Key Responsibilities:

  • Pro-actively pursue brokers & cedants for updates on static claims requesting current position
  • Update claim system by accurately capturing and updating claims data/information in compliance with best practices
  • Compile clear and concise written and verbal reports to senior management
  • Maintain good working relationships with all the relevant parties; Cedants, Brokers, Co-Reinsurers and Legal Representatives, in the handling and analysis of Cedant’s reinsurance claim exposures
  • Ensure all policy obligations are met and Customers are Treated Fairly
  • Comply with and ensure all compliance requirements, maintain confidentiality at all times, as well as serve as company representative to model, enforce and abide by all company policies
  • Deliver on objectives set


Candidate Profile:

  • Articulate, computer literate and numerate
  • Strong analytical skills
  • Self-motivated with the ability to work autonomously
  • Approachable, responsive, flexible, and able to communicate at all levels
  • Team oriented working manner


Qualifications and Experience:

  • Required – GCSE Maths and English Grade C or above, or equivalent
  • 3-5 years’ experience in the insurance industry


Skills:

  • Willingness to learn and share knowledge
  • Effective planning and organising
  • Negotiation skills
  • Focus on completion and achieving agreed deliverables
  • Demonstrated proactive approach


Compliance Responsibilities:

  • Adhere to the Company’s compliance obligations relevant to their role and duties
  • Participate in compliance training as required
  • Use available compliance resources as part of compliance management
  • Report any compliance concerns, issues, and failures