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Information Technology Business Analyst

2 months ago

Armagh City Banbridge And Craigavon, United Kingdom Pilgrim's Europe Full time

My job

Purpose

Specifically focused within the IT function, the successful candidate will have the opportunity to extend their skills and apply this to a FMCG business. The role will involve exposure to delivery of IT strategic projects focusing on business process and systems analysis.

To define and enhance existing and new IT solutions by ensuring they effectively align with business needs as an integral part of allocated project work. These projects include the development/enhancement of integrated business systems; exploiting business systems potential and engaging in business systems development projects and analysis.

The remit of the role includes ensuring that processes are well defined and communicated; identifying skills that people require to successfully fulfil their role, understand and write basic SQL code and logic to complete functions within applications to meet business requirements; identifying and addressing change requirements that ensure there is a supportive management approach, ensuring systems address business requirements and supply the relevant information needed to run the organisation.


Key Responsibilities\Measures of Success

Systems Analysis

  • Undertake analysis and systems development work, (analysis, design, systems development, understanding and matching user requirements, implementing, support and maintaining) related to existing and new systems, processes and procedures.

Stakeholder Analysis and Management

  • Interviewing key stakeholders to establish basis for business analysis work
  • Engage with business users through appropriate form to support and identify business requirements (e.g. interviewing, workshops, questionnaires etc.)
  • Support stakeholder management strategy during active projects.
  • Acquire range of information about the business situation including any risk or issues to be considered.
  • Communicate business analysis outputs to stakeholders as defined within project

Requirements Engineering

  • Facilitate and document workshops to understand, document and support design of business requirements.
  • Develop Requirement Specifications, Functional Specifications and Implementation Plans.

Service Desk Incident Triage

  • Carry out investigation and analysis of Incident tickets raised through Service Desk and utilise BA techniques to provide suitable solutions to resolve.


Skills and Knowledge


Experience

  • 2 + years’ experience working as a Business Analyst or similar role(s)

Core Skills & Techniques

  • Stakeholder Analysis & Management
  • Requirements engineering
  • Business Systems & Process Modelling
  • Data Modelling
  • Managing Business Change
  • Basic SQL knowledge on scripting and development

General

  • Customer and delivery focused with a problem-solving approach.
  • IT principles and technical understanding
  • Takes personal responsibility and leads from the front.
  • Ability to self-motivate and work unsupervised.
  • Motivates others and performs well in pressurised and stressful situations.
  • Ability to travel and work in locations across UK and Continental Europe.