Benefits Operations Manager
2 months ago
BioTalent has teamed up with a global pharmaceutical leader who focus on developing innovative treatments for serious and life-threatening conditions, on their search for a Benefits Operations Manager.
You will play a critical role in supporting employees and managers by delivering top-tier HR service whilst also acting as a Subject Matter Expert in Benefits, partnering closely with the Rewards team to manage benefits administration across multiple regions.
This is a Remote position, however you must be based in the United Kingdom.
You will be responsible for:
- Provide accurate HR information and resolve employee issues with professionalism
- Maintain a strong knowledge of HR processes, tools, and the HR platform to assist employees efficiently
- Track and manage employee requests, ensuring service level agreements are met
- Contribute to HR transformation and continuous improvement projects
- Manage and drive efficient benefits administration, ensuring contracts, payments, and reconciliations are accurate
- Partner with HRIS and Rewards to improve technology solutions and implement new benefits programs
- Provide expert knowledge on regional benefits practices, resolving complex issues and delivering seamless support
You will bring the following:
- Previous experience in HR Benefits operations within Pharmaceuticals, Biotech, or Medical Devices
- Solid understanding of Benefits & Rewards on an international scale
- Proficiency with HR tools like Workday, and/or various HRIS
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