Customer Success Manager
3 weeks ago
This is an opportunity to join a well established financial media business specialising in aviation at their busy central London office.
They are dedicated to enhancing transparency and accountability as the industry transitions towards sustainable aviation. With a strong presence among key market participants, this organization is expanding its offerings beyond news to include innovative data and analytics solutions. They are seeking a Customer Success Manager to contribute to this mission and drive the industry forward by fostering transparency and meeting evolving industry demands.
If you are someone who thrives in a customer-focused role and enjoys fostering strong relationships with a driven mindset, then the Customer Success Manager might be the role for you.
Key responsibilities:
- Develop and main strong relationships with key stakeholders.
- Understand customers' business objectives, challenges, and pain points to effectively articulate the value proposition of products/services.
- Act as a customer advocate within the organization, providing feedback and insights to inform product roadmap and service enhancements.
- Analyse customer usage data and metrics to track product adoption, identify trends, and drive insights for product improvement and customer success.
- Proactively identify opportunities for upsell and expansion within existing accounts and work with Sales to execute growth strategies.
Ideal candidate will display:
- Maintain a strong focus on growth and key metrics that define success, creating a structure that works.
- Self-motivated and results-driven individual.
- Excited to collaborate across all levels to help us shape the future of the business.
- Willing to learn new industry and become an industry expert.
-
Customer Success Specialist
3 weeks ago
London, United Kingdom Customer Management Resourcing (CMR) Full time**Customer Success Specialist (Contractor)** **Salary: £180-200 day rate Inside IR35** **Duration: 6-12 months** **Hybrid Working (Central London)** We have the perfect opportunity for an experienced Customer Success Specialist to join an International Asset Management firm based in Central London. Have you got excellent experience in Financial Services...
-
Customer Success Manager
4 weeks ago
London Area, United Kingdom createselect Full timeWe are seeking a highly organized and technically savvy Customer Success Manager who is driven to deliver results, demonstrate value, and drive customer retention.Based in West London, our client is driven by the core belief that getting products in front of online buyers across digital sales channels should just be easy. Their platform currently helps +150...
-
Customer Success Manager
4 weeks ago
London Area, United Kingdom createselect Full timeWe are seeking a highly organized and technically savvy Customer Success Manager who is driven to deliver results, demonstrate value, and drive customer retention.Based in West London, our client is driven by the core belief that getting products in front of online buyers across digital sales channels should just be easy. Their platform currently helps +150...
-
Customer Success Manager
3 weeks ago
London Area, United Kingdom createselect Full timeWe are seeking a highly organized and technically savvy Customer Success Manager who is driven to deliver results, demonstrate value, and drive customer retention. Based in West London, our client is driven by the core belief that getting products in front of online buyers across digital sales channels should just be easy. Their platform currently helps +150...
-
Customer Success Manager
4 weeks ago
London Area, United Kingdom createselect Full timeWe are seeking a highly organized and technically savvy Customer Success Manager who is driven to deliver results, demonstrate value, and drive customer retention.Based in West London, our client is driven by the core belief that getting products in front of online buyers across digital sales channels should just be easy. Their platform currently helps +150...
-
Customer Success Manager
3 weeks ago
London Area, United Kingdom HERDSEARCH - Follow your people Full timeCustomer Success ManagerLondon | AI - Machine Learning - Automation SaaS startup Hyper Growth - Series BWhy should you apply?I am looking for an experienced Customer Success Manager to work with some of the largest and most complex customers to help them successfully embed some super sexy tech into the innovative and world-leading AI applications that they...
-
Customer Success Manager
3 weeks ago
London Area, United Kingdom HERDSEARCH - Follow your people Full timeCustomer Success ManagerLondon | AI - Machine Learning - Automation SaaS startup Hyper Growth - Series BWhy should you apply?I am looking for an experienced Customer Success Manager to work with some of the largest and most complex customers to help them successfully embed some super sexy tech into the innovative and world-leading AI applications that they...
-
Customer Success Manager
3 weeks ago
London Area, United Kingdom HERDSEARCH - Follow your people Full timeCustomer Success Manager London | AI - Machine Learning - Automation SaaS startup Hyper Growth - Series B Why should you apply? I am looking for an experienced Customer Success Manager to work with some of the largest and most complex customers to help them successfully embed some super sexy tech into the innovative and world-leading AI applications that...
-
Customer Success Manager
3 weeks ago
London Area, United Kingdom HERDSEARCH - Follow your people Full timeCustomer Success ManagerLondon | AI - Machine Learning - Automation SaaS startup Hyper Growth - Series BWhy should you apply?I am looking for an experienced Customer Success Manager to work with some of the largest and most complex customers to help them successfully embed some super sexy tech into the innovative and world-leading AI applications that they...
-
Customer Success Manager
3 weeks ago
London Area, United Kingdom Bitpace Full timeAs a Customer Success Manager, you will play a crucial role in ensuring the satisfaction and success of our customers. You will be responsible for building strong relationships with our clients, understanding their needs and objectives, and guiding them to effectively utilize our platform and services. Your primary focus will be on driving customer adoption,...
-
Customer Success Manager
3 weeks ago
London Area, United Kingdom Bitpace Full timeAs a Customer Success Manager, you will play a crucial role in ensuring the satisfaction and success of our customers. You will be responsible for building strong relationships with our clients, understanding their needs and objectives, and guiding them to effectively utilize our platform and services. Your primary focus will be on driving customer adoption,...
-
Customer Success Manager
3 weeks ago
London Area, United Kingdom Bitpace Full timeAs a Customer Success Manager, you will play a crucial role in ensuring the satisfaction and success of our customers. You will be responsible for building strong relationships with our clients, understanding their needs and objectives, and guiding them to effectively utilize our platform and services. Your primary focus will be on driving customer adoption,...
-
Customer Success Manager
3 weeks ago
London Area, United Kingdom Media Contacts Ltd Full timeThis is an opportunity to join a well established financial media business specialising in aviation at their busy central London office. They are dedicated to enhancing transparency and accountability as the industry transitions towards sustainable aviation. With a strong presence among key market participants, this organization is expanding its offerings...
-
Customer Success Manager
2 days ago
London Area, United Kingdom FMC Talent Full timeAre you a problem solver with great communication skills? Our client is looking for someone to assume the Customer Success Manager role and make a solid impact within the company to help it grow in a positive direction.The company Our client is changing the archaic way Construction Planning has been previously managed in the industry and continues to...
-
Customer Success Manager
2 days ago
London Area, United Kingdom FMC Talent Full timeAre you a problem solver with great communication skills? Our client is looking for someone to assume the Customer Success Manager role and make a solid impact within the company to help it grow in a positive direction. The company Our client is changing the archaic way Construction Planning has been previously managed in the industry and continues to...
-
Customer Success Manager
2 days ago
London Area, United Kingdom FMC Talent Full timeAre you a problem solver with great communication skills? Our client is looking for someone to assume the Customer Success Manager role and make a solid impact within the company to help it grow in a positive direction.The company Our client is changing the archaic way Construction Planning has been previously managed in the industry and continues to...
-
Customer Success Manager
1 week ago
London Area, United Kingdom Talented Recruitment Group Full timeAre you a Customer Success Manager with significant experience within the Travel Sector? Do you experience of travel reservation systems used by travel companies and tour operators? Would you like he opportunity to play a key role in the development, implementation and ongoing support of a market leading reservation and distribution platform as it enters in...
-
Customer Success Manager
1 week ago
London Area, United Kingdom Talented Recruitment Group Full timeAre you a Customer Success Manager with significant experience within the Travel Sector? Do you experience of travel reservation systems used by travel companies and tour operators? Would you like he opportunity to play a key role in the development, implementation and ongoing support of a market leading reservation and distribution platform as it enters in...
-
Customer Success Manager
1 week ago
London Area, United Kingdom Talented Recruitment Group Full timeAre you a Customer Success Manager with significant experience within the Travel Sector? Do you experience of travel reservation systems used by travel companies and tour operators? Would you like he opportunity to play a key role in the development, implementation and ongoing support of a market leading reservation and distribution platform as it enters...
-
Customer Success Manager
1 week ago
London Area, United Kingdom Talented Recruitment Group Full timeAre you a Customer Success Manager with significant experience within the Travel Sector? Do you experience of travel reservation systems used by travel companies and tour operators? Would you like he opportunity to play a key role in the development, implementation and ongoing support of a market leading reservation and distribution platform as it enters in...