IFS System Administrator

1 week ago


Cambridge, United Kingdom The Planet Group Full time

The Planet Group has recently partnered with a leading biopharmaceutical organisation to support the recruitment of a Senior IFS Systems Administrator on a permanent basis. (Hybrid working available) with some onsite commitment in Cambridge. About us:A forward thinking committed biologics development company who service both early discovery and commercial manufacturing to deliver better treatments to the market.About this Role:We are looking for this individual to serve as a subject matter expert who will be responsible for overseeing the installation, management, upgrades, and support of the IFS Enterprise Resource Planning (ERP) system. This individual will provide functional and technical advice and support to end-users.Duties and Responsibilities:Serves as primary Subject Matter Expert (SME) for the IFS ERP systemWorks closely with vendors, contractors and the development teams to resolve certain issues that cannot be resolved in-houseEstablishes and maintain effective working relationships with end users and suppliersMaintains security administration of ERP system and ensures users have proper access levels to the appropriate functionalityDevelops and maintains a knowledge base of best practices for end users including user manuals for staff.Ensures strict adherence to software licensing rules and maintains careful recordsResponds promptly to end user and management needs and meets all SLAsProvide internal and external support to help set up systems or resolve issuesAnalyses software application issues and determines effective course of action to improve operational functionalityParticipates in after-hours support during evenings and weekends as neededLeads the evaluation, testing, and implementation of new modules and upgraded softwareInterfaces with the software vendors for any application bug resolution or application maintenance issuesParticipates in disaster recovery planning and testing and evaluation of new product featuresParticipates in routine meetings related to the ERP system and core IT Operational systemsProactively anticipate issues and make recommendations operating to the highest of standards complying with company policies and procedures.Relevant skills and experience:Significant experience operating in a similar role with change management skills to support and drive user adoption.Strong experience using IFS as an ERP system ideally version 10Strong IFS cloud migration experienceProven ability to provide strong initiatives, establish personal goals, and take responsibility for meeting them within defined timelinesProven ability to function in a dynamic environment subject to spontaneous changes in schedules and prioritiesExperience in customer service, strong communication skills and a collaborative approach as part of a team.Working knowledge of GCP, cGMP and/or ICH guidelinesIf you would like to find out more, please apply in the first instance.We are an equal opportunities Recruitment Business and Agency. We welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age. Each company within the Planet Equity Group is a “data controller” Full details regarding how we hold your data is available within our Privacy Notice accessible at our website.



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