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Solutions Specialist
4 months ago
Solution Expert (Hybrid Infrastructure)
Chippenham (or) Northampton – Hybrid
Up to £45,000 (£60K OTE)
We are representing one of the leading IT service providers in Europe, boasting four decades of expertise, collaboration, and forward-thinking approaches. With a strong presence across 14 European countries, including more than 85 system houses and e-commerce entities, our client is committed to shaping the future of IT alongside their valued customers. Whether you're a mid-sized enterprise, a large corporation, or a public-sector entity, our client stands as a pioneering partner, offering a unique blend of direct IT product sales and comprehensive systems integration services. With a focus on proximity and accessibility, they ensure you have access to everything you need, locally and globally, through their extensive network of IT alliance partners on every continent.
Role Overview:
As a trusted advisor to new and existing customers, you will support them to meet the challenges of modernising and scaling their infrastructure to ensure optimal efficiency and performance in a secure manner. The following key aims are expected:
- Actively keep HI portfolio up-to-date in line with market demands and trends.
- Assess, design and support to present end-to-end HI solutions to meet customer requirements of all sizes and non-industry specific.
- Maintain knowledge on all applicable assessment tools available to support in architecting, sizing and configuring HI solutions.
- Maintain detailed understanding of the competitive landscape and complimenting solutions.
- Proactively deliver product updates into the HI pillar and wider Business Solutions and Services on key product information, incentives and general announcements that ensure we are maximising the profitability of a solution and providing accurate information into customers.
- Proactively look to convert basic Bill of Material (BoM) requests into a wider solution that encourages upsell and cross-sell opportunities.
- Continue to certify and develop your expertise in key vendors such as HPE, DELL, Cisco and Aruba etc. - with a natural deeper level of knowledge in a specific solution area as the role develops.
- Create and maintain relationships with customers, vendors and surrounding service partners.
- Support and manage existing customer technology and software plans.
Experience:
- 2+ years of experience in Solution Sales, Technical Account Manager or Pre Sales in the technology industry is required.
- Experience working with server or datacentre solutions (preferred)
- Understanding of enterprise computer hardware, software, and datacentre solutions (preferred)
- Must be organised, adaptable, flexible and a good team player.
- Ability to plan and manage time effectively.
- Good analytical skills, able to make sense of data and report on it.
- A strategic mindset and the ability to develop and implement business plans in line with overall company objectives.
What They Offer:
- Hybrid Working (3 days in/2 days out)
- Structured career path and development plan.
- Access to funded training & certifications alongside mentorship programs to support both your personal & professional development.
- Perks – Incentives (holidays, vouchers, lunches, spot
- prizes) Top of the range technology in office and for home working (laptops, screens, latest iPhone, etc)
- Progression Plan – training & mentor programme.
- 25-30 days annual leave, plus bank holidays, with the option for an additional 2 weeks unpaid leave.
- Healthcare & Medical Benefits.