Junior IT Support Technician

Who We Are In a Nutshell.At BES Group, we pride ourselves on being the leading end to end risk management solutions provider in the UK and Ireland. That means it’s our job to help keep our customers’ assets legally compliant, operational and, above all else, safe. We’re able to achieve this with a team of only the very best, most talented people.With our specialist asset reliability services, we help prevent machinery failures and, as a result, unscheduled (and often very costly) downtime for our customers. We’re all about operational efficiency and our team of highly skilled engineers not only use, but also develop and produce, some of the most sophisticated technology to help keep our customers’ assets doing what they need to do, without any unexpected surprises along the way.What will you be doing?Reporting to the Head of Marine Operations, as a Junior IT Support Technician, you will provide technical support to a global client base who use Mimic Condition Monitoring Software onboard seagoing vessels.You WillAssist with Software Testing of Mimic product linesProvide level 1 Software/Hardware support.Conduct onsite installation of standalone Mimic software products.Manage data collection, calibrations and minor repairsCreate technical guides for issue to ships staffCreate standalone virtual machines for software testing and support.Administer the Vivantio service desk.Assist in the procurement of Mimic hardware productsAssist CM consultants on site with basic engineering tasks including attaching Mimic measurement points, collection of vibration data (this may also require some global travel).As Part Of Our Team, You Will GetA starting salary of £28,000Company Pension SchemeA flexible working approach, the role will be based in our Warrington office, with some home based working available (you must have suitable Wi-Fi, and provide your own office set-up for time spent working from home)The opportunity for global travel as part of the roleAnnual salary review25 days annual leave plus 8 bank holidaysAn extra day’s holiday to take on Christmas Eve each yearAccess to our buy and sell holiday schemeOpportunity for flexible workingElectric Vehicle salary sacrifice schemeDiscounts and savings via our employee benefits portalHealth and wellbeing support via our Employee Assistance ProgrammeCompany wide volunteering schemeTo Join Our Team, You Will NeedEligibility to gain MOD Security Clearance (essential)Experience in proficient use of multiple software systems including both internally and externally developed software packagesKnowledge of SQL Server database enginesKnowledge of Microsoft Server and Windows operating systemsKnowledge of network topologyBasic electronics knowledgeTroubleshooting capabilitiesFull, clean UK driving licenceWe want you to be youOur focus on diversity, equality and inclusion is here to stay.Our team is made up of some of the most skilled and talented people and that’s what matters to us. At BES Group, we want our people to know that they can be their true authentic selves at work, it really is that simple.What’s more, we are delighted to have pledged our commitment to the military community by signing the Armed Forces Covenant.Go for it Research suggests that some people tend to only apply for roles if they meet all requirements. If you don't meet every point above, but still feel like you could really help make a difference in this role, please apply, you might be exactly what we’re looking for.To apply for this role, simply click “Apply”. We ask for some basic contact information and a CV or your LinkedIn profile, it’s that easy Please note, successful candidates will be required to complete the relevant background checks as part of the recruitment process.BES Group, where our people and our customers come before everything else.