Current jobs related to Customer Service Coordinator - Milton Keynes - New Era Cap

  • Customer Service Coordinator

    1 month ago

    Milton Keynes, United Kingdom Aspire Personnel Ltd Full time

    Customer Service Coordinator - Permanent, Milton KeynesSalary £27.5k Depending on experienceDo you have experience or a degree in Fashion coupled with experience of working within either planning or shipping?Our client is a Global market leader within the sports fashion and head wear arena.They are looking to recruit a Customer Service Coordinator to work...

  • Customer Service Coordinator

    1 month ago

    milton keynes, United Kingdom Aspire Personnel Ltd Full time

    Customer Service Coordinator - Permanent, Milton Keynes Salary £27.5k Depending on experience Do you have experience or a degree in Fashion coupled with experience of working within either planning or shipping? Our client is a Global market leader within the sports fashion and head wear arena. They are looking to recruit a Customer Service Coordinator to...

  • Customer Service Coordinator

    3 weeks ago

    Milton Keynes, United Kingdom Aspire Personnel Ltd Full time

    Job Description Customer Service Coordinator - Permanent, Milton Keynes Salary £27.5k Depending on experience Do you have experience or a degree in Fashion coupled with experience of working within either planning or shipping? Our client is a Global market leader within the sports fashion and head wear arena. They are looking to recruit a Customer...

  • Customer Service Coordinator

    1 week ago

    Milton Keynes, Milton Keynes, United Kingdom Bartlett Mitchell Full time

    About the RoleWe are seeking a highly skilled Customer Service Coordinator to join our team. As a key member of our customer service department, you will play a vital role in ensuring that our customers receive exceptional service.ResponsibilitiesMonitor counters and chillers to ensure they are clean, well-stocked, and presented to our high...

  • Customer Service Coordinator

    4 weeks ago

    Milton Keynes, Milton Keynes, United Kingdom NHBC Full time

    About the RoleWe are seeking a highly skilled Customer Service Coordinator to join our team at NHBC. As a key member of our Customer Services department, you will play a vital role in delivering exceptional customer experiences and helping us achieve our business goals.Key ResponsibilitiesTo perform daily tasks such as calls, emails, and online requests...

  • Customer Service Coordinator

    2 months ago

    Milton Keynes, United Kingdom CV-Library Full time

    Our client is a Global market leader within the sports fashion and headwear arena. They are looking to recruit a Customer Service Coordinator to working within their strategic team. You will have exceptional Customer Service skills coupled with a love of fashion. The role of the Customer Service Co-Ordinator is to manage a number of key strategic whole...

  • Customer Service Coordinator

    1 month ago

    Milton Keynes, UK, Buckinghamshire, United Kingdom Aspire Personnel Ltd Full time

    Customer Service Coordinator - Permanent, Milton KeynesSalary £27.5k Depending on experienceDo you have experience or a degree in Fashion coupled with experience of working within either planning or shipping?Our client is a Global market leader within the sports fashion and head wear arena.They are looking to recruit a Customer Service Coordinator to work...

  • Customer Service Training Coordinator

    5 months ago

    Milton Keynes, United Kingdom BSI Full time

    Great that you're thinking about a career with BSI! Job Title: Customer Service Coordinator Location: Milton Keynes **Job Type**: Permanent, Full-Time **Salary**: £24,500 + Excellent Benefits Do you believe the world deserves excellence? As the leading global business standards company BSI helps 86,000 clients worldwide to improve their businesses. We...

  • Customer Services Coordinator

    5 months ago

    Milton Keynes, United Kingdom Korg UK Limited Full time

    Korg began with an idea...use the latest technologies to create the finest electronic musical instruments and allow musicians to sound their very best. This will always remain our passion. Korg UK is part of the worldwide family of Korg companies. We are also the home of the music industry legend that is Vox Amplification, with our British Research and...

  • Customer Services Coordinator

    5 months ago

    Milton Keynes, United Kingdom Korg UK Limited Full time

    Korg began with an idea...use the latest technologies to create the finest electronic musical instruments and allow musicians to sound their very best. This will always remain our passion. Korg UK is part of the worldwide family of Korg companies. We are also the home of the music industry legend that is Vox Amplification, with our British Research and...

  • Customer Service Coordinator

    2 weeks ago

    Milton Keynes, Milton Keynes, United Kingdom Ascendant Recruitment Full time

    Company OverviewAt Ascendant Recruitment, we are committed to delivering exceptional results for our clients. Our team of experienced professionals is dedicated to providing a high-level service and support function.About the RoleWe are seeking a highly motivated and organized Customer Service Coordinator to join our team. As a key member of our operations...

  • Customer Service Coordinator

    5 days ago

    Milton Keynes, Milton Keynes, United Kingdom Bupa Full time

    About the RoleWe are seeking a highly motivated and organized Customer Service Coordinator to join our team at Bupa Clinics in Milton Keynes. As a key member of our administrative staff, you will play a vital role in delivering exceptional customer service and ensuring the smooth operation of our center.

  • Customer Service Operations Coordinator

    2 weeks ago

    Milton Keynes, Milton Keynes, United Kingdom Sikla Group Full time

    Sikla Group is seeking an experienced Customer Service Operations Coordinator to join our team in Milton Keynes, UK. This role will involve providing exceptional customer service and administrative support to the Supply Chain operations.About the RoleThis is a full-time position that offers a competitive salary of £25,000 - £30,000 per annum, depending on...

  • Customer Service Coordinator

    2 weeks ago

    Milton Keynes, Milton Keynes, United Kingdom Vontier Full time

    About the RoleAs a Customer Service Coordinator - Fleet Management, you will be responsible for managing the implementation of incoming orders with precision. This role is a crucial connection between the customer, sales, account management, field services, fulfillment, and finance.Key Responsibilities:Enter new business orders into the SAP system, set up...

  • Customer Service Training Coordinator

    5 months ago

    Milton Keynes, United Kingdom BSI Full time

    Great that you're thinking about a career with BSI! Job Title: Customer Service Coordinator Location: Milton Keynes **Job Type**: Permanent, Full-Time **Salary**: £24,500 + Excellent Benefits Do you believe the world deserves excellence? As the leading global business standards company BSI helps 86,000 clients worldwide to improve their businesses. We...

  • Customer Service Training Coordinator

    5 months ago

    Milton Keynes, United Kingdom BSI Full time

    Great that you're thinking about a career with BSI! Job Title: Customer Service Training Coordinator FTC Location: Milton Keynes **Job Type**: 12 Months FTC, Full-Time **Salary**: £24,500 + Excellent Benefits Do you believe the world deserves excellence? As the leading global business standards company BSI helps 86,000 clients worldwide to improve...

  • Global Sports Fashion Customer Service Coordinator

    3 weeks ago

    Milton Keynes, United Kingdom Aspire Personnel Ltd Full time

    Job Title: Customer Service CoordinatorJob Description:We are seeking a highly skilled Customer Service Coordinator to join our team at Aspire Personnel Ltd. The ideal candidate will have a strong background in customer service, excellent communication skills, and the ability to work effectively in a fast-paced environment.Key Responsibilities:Respond to...

  • Customer Experience Coordinator

    3 days ago

    Milton Keynes, Milton Keynes, United Kingdom Perrys Motor Sales Ltd Full time

    Job Title: Customer Experience CoordinatorAbout the Company: Perrys Motor Sales Ltd is a leading provider of vehicle sales and servicing solutions.About the Role:We are seeking a skilled Customer Experience Coordinator to join our team. As a key member of our service department, you will be responsible for delivering exceptional customer experiences and...

  • Service Delivery Coordinator

    3 days ago

    Milton Keynes, Milton Keynes, United Kingdom Office Angels Full time

    Job DescriptionOffice Angels is seeking a Service Delivery Coordinator to join their team in Central Milton Keynes. This is a full-time position offering a competitive salary, attractive benefits, and a hybrid working arrangement.The successful candidate will be responsible for acting as the central point of contact for customer queries and providing...

  • Customer Service Coordinator

    3 days ago

    New Milton, Hampshire, United Kingdom Bupa Full time

    About the RoleWe are seeking an experienced and skilled Customer Service Coordinator to join our UK support functions team.In this role, you will play a key part in delivering exceptional customer service and patient care. Your primary responsibility will be to coordinate administration requirements, ensuring the smooth running of tasks and supporting centre...

Customer Service Coordinator

1 month ago

Milton Keynes, United Kingdom New Era Cap Full time

Job Description

The role of the Customer Service Co-Ordinator is to manage a number of key strategic whole accounts based in EMEA. The aim is to ensure our customers are having the best experience we can offer and support our Sales Representatives and internal departments with questions, concerns and demands that arise regarding accounts and orders. This position reports to the Senior Customer Service Manager

Responsibilities


  • Respond to all customer queries in a timely and efficient manner
  • Provide strong administrative and customer service support to both the customer and sales team.
  • Become an “expert” in your customer group
  • Keep your manager informed of any challenges with your customers/orders etc on a weekly basis
  • Enter orders into SAP where required.
  • Analyse order book and inform customers and sales teams of any challenges preventing the orders from shipping.
  • Ensure orders are accurate and as the customer requested them by reviewing them prior to the shipping window opening.
  • Communicate and key customers on a regular basis to review the shipping season, and prepare for the next one.
  • Check error and order book reports daily to ensure orders are reaching our customers on time.
  • Facilitate and support cash collection activities and keep sales teams in the loop throughout the process.
  • Review aged debt with the sales team to ensure all parties are aware of any credit concerns.
  • Build and develop strong working relationships with external and internal customers.
  • Assist customers with pricing, credits, invoices and terms.
  • Investigate initial requests for returned items, negotiate with customer to keep items and correct the situation as needed; complete appropriate RA paperwork in timely manner.
  • Provide strong support for all sales reps in terms of order book management information, and any associated risks to the orders.
  • All other duties and special projects as assigned


Knowledge and Experience


Through a minimum of two to three years of general office experience, you must be able to demonstrate acquired skills and measurable success in each of the following areas:

  • Good working knowledge of Microsoft Office, in particular, Excel
  • SAP experience is desirable, but not essential
  • Excellent communication and organizational skills
  • Passionate about customer service
  • A keen eye for detail
  • Excellent verbal and written communication skills


Qualifications and Achievements

Personal and Leadership Skills

Through experience, you must be able to demonstrate achievement over time in the following areas:

  • Excellent time management skills
  • Enthusiastic positive person who embraces work with a sense of urgency and persistence.
  • Ability to work within a team environment, contributing and sharing best practices, resources and ideas
  • An interest in sports and fashion would be highly beneficial


Please note that this role is 4 days working in our Milton Keynes office, and 1 day working from home.