Air and Ocean Export Coordinator
1 month ago
Role Purpose:
- To control Air Freight accounts on a start to finish basis, and develop excellent customer relationships through the delivery of consistent and high-quality service.
Position Specification:
- Manages all bookings from start to finish for allocated customers
- Develops relationship with allocated customers
- Issues booking instructions to overseas offices
- Processes Export bookings
- Accepts all orders (from customer or overseas office) and assumes full responsibility for their successful completion from door to door.
- Proactively informs the customer on shipment status, exceptions and provides intermediate updates on incident solution
- Processes UK Customs Clearance
- Manages any other site involved in a shipment
- Develops processes and tools to support customer interface and communications
- Takes and handles customer inquiries
- Takes and registers all customer complaints and drives solution of customer complaints by solving it directly or assigning tasks to other function
- Ensures correct on time billing to the customer and accruals
- Has full responsibility for end-end file handling.
Key Skills
- Strong background in Air Freight Forwarding export is advantageous
- Instinctive Customer Service ethic
- A 'get the job done attitude
- Thoroughly embedded knowledge of start to finish Air Freight process Results driven and good attention to detail
- Good written and spoken English
- Good interpersonal skills
- Ability to build relationships with customers
- Able to prioritise, perform under pressure and work using own initiative.
Package
- Salary Range - 30-40k + Annual Bonus
- Holiday - 25 days + Bank Holidays
-
Air and Ocean Export Coordinator
4 weeks ago
Staines-Upon-Thames, United Kingdom ALS Recruiting Ltd Full timeRole Purpose: To control Air Freight accounts on a start to finish basis, and develop excellent customer relationships through the delivery of consistent and high-quality service. Position Specification: Manages all bookings from start to finish for allocated customers Develops relationship with allocated customers Issues booking instructions to overseas...
-
Air and Ocean Export Coordinator
1 month ago
Staines-upon-Thames, United Kingdom ALS Recruiting Ltd Full timeRole Purpose:To control Air Freight accounts on a start to finish basis, and develop excellent customer relationships through the delivery of consistent and high-quality service.Position Specification:Manages all bookings from start to finish for allocated customersDevelops relationship with allocated customersIssues booking instructions to overseas...
-
Air and Ocean Export Coordinator
3 days ago
Staines-upon-Thames, United Kingdom ALS Recruiting Ltd Full timeRole Purpose:Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.To control Air Freight accounts on a start to finish basis, and develop excellent customer relationships through the delivery of consistent and high-quality service.Position Specification:Manages all bookings from start to...
-
Air and Ocean Export Coordinator
4 weeks ago
Staines-upon-Thames, Surrey, United Kingdom ALS Recruiting Ltd Full timeRole Purpose: To control Air Freight accounts on a start to finish basis, and develop excellent customer relationships through the delivery of consistent and high-quality service. Position Specification: Manages all bookings from start to finish for allocated customers Develops relationship with allocated customers Issues booking instructions to...
-
Air and Ocean Export Coordinator
5 days ago
Staines-upon-Thames, Surrey, United Kingdom ALS Recruiting Ltd Full timeRole Purpose: Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below. • To control Air Freight accounts on a start to finish basis, and develop excellent customer relationships through the delivery of consistent and high-quality service. Position Specification: Manages all bookings from...
-
Air and Ocean Export Coordinator
5 days ago
Staines-upon-Thames, Surrey, United Kingdom ALS Recruiting Ltd Full timeJob Description Role Purpose: To control Air Freight accounts on a start to finish basis, and develop excellent customer relationships through the delivery of consistent and high-quality service. Position Specification: Manages all bookings from start to finish for allocated customers Develops relationship with allocated customers Issues booking...
-
Air and Ocean Export Coordinator
1 month ago
Staines-upon-Thames, Surrey, United Kingdom ALS Recruiting Ltd Full timeRole Purpose: To control Air Freight accounts on a start to finish basis, and develop excellent customer relationships through the delivery of consistent and high-quality service. Position Specification: Manages all bookings from start to finish for allocated customers Develops relationship with allocated customers Issues booking instructions to...
-
Air and Ocean Export Coordinator
1 month ago
Staines-upon-Thames, Surrey, United Kingdom ALS Recruiting Ltd Full timeRole Purpose: To control Air Freight accounts on a start to finish basis, and develop excellent customer relationships through the delivery of consistent and high-quality service. Position Specification: Manages all bookings from start to finish for allocated customers Develops relationship with allocated customers Issues booking instructions to...
-
Air and Ocean Export Coordinator
2 weeks ago
Staines, United Kingdom ALS Recruiting Ltd Full timeJob DescriptionRole Purpose:To control Air Freight accounts on a start to finish basis, and develop excellent customer relationships through the delivery of consistent and high-quality service.Position Specification:Manages all bookings from start to finish for allocated customersDevelops relationship with allocated customersIssues booking instructions to...
-
Ocean Freight Clerk
1 month ago
Staines, United Kingdom Pyramid Search Full timeThis is a great opportunity for someone with at least 1 year’s experience within Ocean Freight Forwarding, import / export, to join this fabulous, friendly and professional organisation near Staines. Though the role is for an Ocean Freight Clerk you will be cross trained in all departments. They offer bespoke and first class logistical services to...
-
Warehouse Manager Air Export
4 weeks ago
Staines-upon-Thames, United Kingdom Links Recruitment Ltd Full timeWarehouse Manager You must have previous experience within Air Export Cargo to apply. Duties will include but not limited to. - Effectively and efficiently managing daily throughput of export cargo ensuring customer expectations are always met. - Recruiting, building, managing and motivating warehouse/admin team. - Ensuring sufficient staff are onsite to...
-
Import Operator
1 month ago
Staines-upon-Thames, United Kingdom Search Consultancy Full timeSearch Logistics are recruiting a Freight Forwarder to join one of their clients near Heathrow. This role will report directly to the Senior Operations with a team of Clerks. This Opportunity will best suit a experienced individual who has a background in Imports and dealing with the movement of goods by Air and Sea Freight (multimodal). **The Role ;** -...
-
Shipping Export Compliance Administrator
2 weeks ago
Sunbury-on-Thames, United Kingdom Air Technology Full timeScope of Role:· Responsibility for all shipments/invoicing (shared responsibility) in accordance with Company procedures. · Responsibility for securing and maintaining Export Licences (shared responsibility) in accordance with Company and UK Government procedures and processes and ensuring all shipments are in accordance with said procedures / processes....
-
Quality Complaints Co-Ordinator
5 days ago
Staines-upon-Thames, Surrey, United Kingdom ALS Recruiting Ltd Full timeJob Description Role Purpose: ~ To control Air Freight accounts on a start to finish basis, and develop excellent customer relationships through the delivery of consistent and high-quality service. Position Specification: Manages all bookings from start to finish for allocated customers Develops relationship with allocated customers Issues booking...
-
Quality Complaints Co-Ordinator
1 month ago
Staines-upon-Thames, Surrey, United Kingdom ALS Recruiting Ltd Full timeRole Purpose: ~ To control Air Freight accounts on a start to finish basis, and develop excellent customer relationships through the delivery of consistent and high-quality service. Position Specification: Manages all bookings from start to finish for allocated customers Develops relationship with allocated customers Issues booking instructions to...
-
Quality Complaints Co-Ordinator
1 month ago
Staines-upon-Thames, Surrey, United Kingdom ALS Recruiting Ltd Full timeRole Purpose: ~ To control Air Freight accounts on a start to finish basis, and develop excellent customer relationships through the delivery of consistent and high-quality service. Position Specification: Manages all bookings from start to finish for allocated customers Develops relationship with allocated customers Issues booking instructions to...
-
Administrator
1 month ago
Kingston upon Hull, United Kingdom Expeditors Full time**Company Description** “We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to...
-
Pricing Coordinator
5 days ago
Staines-upon-Thames, Surrey, United Kingdom First Choice Staff Full timeOur client based close to Heathrow are looking for a Pricing Executive to join their team. Processing quotes for Air, Sea and Road freight, mainly imports. Liaising with overseas agents. Manage emails and answer phone calls. Submit rate sheets to regular customers. The hours are Monday to Friday 9am to 5.30pm. Salary circa £32K * We are only able to...
-
Pricing Coordinator
5 days ago
Staines-upon-Thames, Surrey, United Kingdom First Choice Staff Full timeOur client based close to Heathrow are looking for a Pricing Executive to join their team. Processing quotes for Air, Sea and Road freight, mainly imports. Liaising with overseas agents. Manage emails and answer phone calls. Submit rate sheets to regular customers. The hours are Monday to Friday 9am to 5.30pm. Salary circa £32K * We are only able to accept...
-
Pricing Coordinator
6 days ago
Staines-upon-Thames, Surrey, United Kingdom First Choice Staff Full timeOur client based close to Heathrow are looking for a Pricing Executive to join their team. Processing quotes for Air, Sea and Road freight, mainly imports. Liaising with overseas agents. Manage emails and answer phone calls. Submit rate sheets to regular customers. The hours are Monday to Friday 9am to 5.30pm. Salary circa £32K * We are only able to...