Current jobs related to Senior Concierge - London Area - ...At Sloane
-
Senior Concierge
3 weeks ago
Greater London, United Kingdom Proprec Full timeJob Summary: Senior Concierge (12m FTC)We are seeking an experienced Senior Concierge to help manage a residential development within the Leatherhead area. This is a single-site role working in a new residential building.This is a full-time 40hr week position.Will include working alternative Saturdays.This is a 12-month fixed-term contract, with potential to...
-
Senior Concierge
3 weeks ago
London, United Kingdom ...At Sloane Full timePosition: Senior Concierge What will I get? Salary: Up to £38,000 (£18.25 per hour), inclusive of service charge, based on experience. Concierge Commissions: High earning potential through additional commissions*. Increased holiday allowance with length of service Complimentary meal while on duty HSF Health Plan* Dental cost reimbursement Optical...
-
Concierge
3 weeks ago
Greater London, United Kingdom Human One Global Full timeThis range is provided by Human One Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeHead of Permanent Recruitment and Talent AcquisitionWe are excited to announce an exceptional opportunity to become part of the concierge team at a newly opened luxury residential tower in the heart...
-
Head Concierge
3 weeks ago
Greater London, United Kingdom deverellsmith Full timePosition: Head Concierge - Luxury Residential DevelopmentLocation: Fulham, LondonSalary: £34,000 - £39,500 + BenefitsHours: Full-time, 40 hours per week (Monday - Friday with flexibility)Are you a customer-focused leader with experience in luxury residential or hospitality services? We are recruiting for a Head Concierge on behalf of our client for a...
-
Residences Concierge Assistant
3 weeks ago
London, United Kingdom Accor Hotels Full timeCompany DescriptionThe Raffles name is synonymous with luxury, glamour and extraordinary adventure. Raffles London at The OWO on London’s Whitehall, unites the allure and heritage of Raffles with one of the world’s most historic addresses.This fine Grade II* Edwardian building has been transformed into a spectacular stage for dazzling celebrations; with...
-
Lifestyle Concierge
5 days ago
London Area, United Kingdom LRM Prime LTD Full timeAre you a host within a private club, working in event management or front of house role?The Residence!This is an exciting opportunity for a Lifestyle Concierge to join our onsite team at a luxury vibrant, new mixed-use development in Canary Wharf.The jewel in the crown is a 65-storey residential tower providing 502 new apartments along with a host of...
-
Lifestyle Concierge
6 days ago
London Area, United Kingdom LRM Prime LTD Full timeAre you a host within a private club, working in event management or front of house role?The Residence!This is an exciting opportunity for a Lifestyle Concierge to join our onsite team at a luxury vibrant, new mixed-use development in Canary Wharf.The jewel in the crown is a 65-storey residential tower providing 502 new apartments along with a host of...
-
Lifestyle Concierge
6 days ago
London Area, United Kingdom LRM Prime LTD Full timeAre you a host within a private club, working in event management or front of house role? The Residence! This is an exciting opportunity for a Lifestyle Concierge to join our onsite team at a luxury vibrant, new mixed-use development in Canary Wharf. The jewel in the crown is a 65-storey residential tower providing 502 new apartments along with a host of...
-
Weekend Concierge
6 days ago
London, United Kingdom LRM Prime LTD Full timeAre you a host within a private club, working in event management or front of house role? This is an exciting opportunity for a Lifestyle Concierge to join our onsite team at a luxury vibrant, new mixed-use development in Canary Wharf. The jewel in the crown is a 65-storey residential tower providing 502 new apartments along with a host of resident’s...
-
Weekend Concierge
6 days ago
London, United Kingdom LRM Prime LTD Full timeAre you a host within a private club, working in event management or front of house role? This is an exciting opportunity for a Lifestyle Concierge to join our onsite team at a luxury vibrant, new mixed-use development in Canary Wharf. The jewel in the crown is a 65-storey residential tower providing 502 new apartments along with a host of resident’s...
-
Dining Concierge Team Lead
2 weeks ago
London, United Kingdom Ten Lifestyle Group Full timeDriving Innovation and Trust: Ten's Journey to Redefine Service ExcellenceTen is on a mission to become the most trusted service business in the world. Technology-driven Product is at the centre of our strategy to create a hugely successful service and business. Millions of members already have access to Ten's services across lifestyle, travel, dining and...
-
Care Concierge
2 weeks ago
Greater London, United Kingdom Buscojobs Full timeCare Concierge – Queens Park Retirement VillageJoin our vibrant team and embrace an exciting opportunity at Queens Park Retirement Village in Sydney's Eastern suburbs. If you are enthusiastic, solutions-oriented, and committed to providing excellent service, we would love to hear from you!In this unique role, your responsibilities will revolve around...
-
Lifestyle Concierge
6 days ago
London, United Kingdom LRM Prime LTD Full timeAre you a host within a private club, working in event management or front of house role?The Residence!This is an exciting opportunity for a Lifestyle Concierge to join our onsite team at a luxury vibrant, new mixed-use development in Canary Wharf.The jewel in the crown is a 65-storey residential tower providing 502 new apartments along with a host of...
-
Friday & Saturday Concierge
3 weeks ago
London, United Kingdom FPMR Ltd Full timeVERTO HR are currently seeking an experienced Part-Time, Fri & Sat Concierge to join a luxurious residential development, based in the heart of Knightsbridge.Shift Pattern: Fri - 0900-2000 & Sat - 1000-1400Salary: £10,171.20Main Duties:To provide all necessary services to the residents as per the instructions of senior management.To communicate efficiently...
-
Senior Travel Consultant
3 weeks ago
London Area, United Kingdom Queen of Clubs Lifestyle Luxury Services Full timeQueen of Clubs Lifestyle Luxury Services Ltd,A high-end on-site operator and Luxury Travel B2B Services Provider, a leader in the global travel industry, is seeking for its office in London, Holborn area, Travel Consultants for the role of Senior Luxury Experience Designer The RoleThe candidate will be handling the booking processes from start to finish and...
-
Senior Travel Consultant
3 weeks ago
London Area, United Kingdom Queen of Clubs Lifestyle Luxury Services Full timeQueen of Clubs Lifestyle Luxury Services Ltd,A high-end on-site operator and Luxury Travel B2B Services Provider, a leader in the global travel industry, is seeking for its office in London, Holborn area, Travel Consultants for the role of Senior Luxury Experience Designer The RoleThe candidate will be handling the booking processes from start to finish and...
-
Senior Travel Consultant
3 weeks ago
London Area, United Kingdom Queen of Clubs Lifestyle Luxury Services Full timeQueen of Clubs Lifestyle Luxury Services Ltd, A high-end on-site operator and Luxury Travel B2B Services Provider, a leader in the global travel industry, is seeking for its office in London, Holborn area, Travel Consultants for the role of Senior Luxury Experience Designer The Role The candidate will be handling the booking processes from start to...
-
Senior Travel Consultant
2 weeks ago
London Area, United Kingdom Queen of Clubs Lifestyle Luxury Services Full timeQueen of Clubs Lifestyle Luxury Services Ltd,A high-end on-site operator and Luxury Travel B2B Services Provider, a leader in the global travel industry, is seeking for its office in London, Holborn area, Travel Consultants for the role ofSenior Luxury Experience Designer The RoleThe candidate will be handling the booking processes from start to finish and...
-
Senior Travel Consultant
2 weeks ago
London Area, United Kingdom Queen of Clubs Lifestyle Luxury Services Full timeQueen of Clubs Lifestyle Luxury Services Ltd,A high-end on-site operator and Luxury Travel B2B Services Provider, a leader in the global travel industry, is seeking for its office in London, Holborn area, Travel Consultants for the role ofSenior Luxury Experience Designer The RoleThe candidate will be handling the booking processes from start to finish and...
-
Senior Travel Consultant
4 days ago
London Area, United Kingdom Queen of Clubs Lifestyle Luxury Services Full timeAbout the Company - Queen of Clubs Lifestyle Luxury Services Ltd, A high-end on-site operator and Luxury Travel B2B Services Provider, a leader in the global travel industry, is seeking for its office in London, Holborn area, Travel Consultants for the role of Senior Luxury Experience DesignerAbout the Role - The candidate will be handling the booking...
Senior Concierge
1 month ago
Position: Senior Concierge
What will I get?
- Salary: Up to £38,000 (£18.25 per hour), inclusive of service charge, based on experience.
- Concierge Commissions: High earning potential through additional commissions*.
- Increased holiday allowance with length of service
- Complimentary meal while on duty
- HSF Health Plan*
- Dental cost reimbursement
- Optical cost reimbursement
- Complimentary coverage for your partner and children
- High street and grocery shopping discounts, as well as discounted cinema tickets and more.
- Gym membership discounts.
- Access to a 24/7 GP advice line and counselling services, including support for dependents.
- Employee referral program for line employees.
- Contributory pension scheme*
- Learning and development opportunities.
What will I be doing?
In your role as Senior Concierge, your primary objective is to comprehend and execute your job duties and personal competencies listed below. Collaborate with your team to uphold the hotel's service standards and represent the establishment as an ambassador. Strong communication skills are essential, as you'll engage with both guests and colleagues to foster positive relationships.
- As a frontline representative, you'll operate in public areas where impeccable presentation and a proactive approach to guest interactions are paramount for ensuring satisfaction.
- Greet guests upon arrival with a warm smile, eye contact, and verbal salutation, while discerning their needs.
- Personalise guest interactions by addressing them by name during conversations.
- Anticipate and surpass guest expectations.
- Stay alert for VIP arrivals or visits to dining outlets, ensuring VIPs receive proper attention and guidance.
- Assist Reception with daily VIP arrivals, including pre-arrival preparations, personalised experiences, room inspections, special arrangements, welcome gestures, room escorts, and post-stay follow-ups.
- Maintain accurate guest profiles to cater to individual needs and preferences.
- Build strong partnerships with external service providers.
- Actively participate in the development of SOPs and best practices within your department and the hotel wide management team.
- Assist in providing Concierge training of all Front Office employees to ensure they are able to assist guests with Concierge related queries and requests.
- Maintain up-to-date Concierge training files for all Front Office employees
- Support Front Office Manager and Assistant Front Office Manager in supervising the Hotel’s Doormen.
- Report security concerns and adhere to safety protocols diligently.
- Maintain cleanliness and functionality of equipment and supplies.
- Watch over and maintain the condition of the front entrance and lobby.
- Communicate guest feedback and relevant information to the Front Office Manager or Manager on Duty.
- Stay informed about local attractions and maintain an updated database of trendy establishments to offer VIPs elite recommendations and exclusive reservations.
- Provide swift and efficient check-in and check-out services when Reception is occupied, ensuring courteous handling of all guest requests.
- Handle all external and internal calls professionally, delivering personalised and informative service to exceed guest expectations.
- Support the departmental goals of converting positive reviews, encourage upselling of rooms and hotel services, reducing costs, etc.
- Assist the Front Office Manager in reviewing supplier invoices and processing Concierge staff commission for payroll.
- Support the Quality and Guest Experience Manager in introducing initiatives to add value to our VIP guest stays.
What are we looking for?
- Be polite and friendly and professional.
- Stay calm and composed, even in busy times.
- Build positive relationships with guests and coworkers.
- Demonstrate strong leadership skills to inspire the team to deliver exceptional service.
- Previous familiarity with Guestline PMS or experience in implementing a property management system is valued.
- Flexibility to adjust working hours as per the hotel's demands.
- Capable of frequent movement throughout the hotel premises.
- Highly organised with the ability to respond promptly and adapt to changing circumstances.
Who are we?
We are a 5-star luxury lifestyle boutique hotel located in the heart of Chelsea. Set in a 19th century building next to Sloane Square station and featuring a rooftop restaurant, an intimate cocktail bar, and thirty exceptionally designed bedrooms, the property has been elegantly restored to create unique experiences.
Within one of London’s most stylish interiors, the hotel combines the quintessentially British style of the Cadogan Estate with a unique French touch. Designed as an exceptional and inspiring destination, it highlights the distinguished and historic pedigree of the Sloane Square Conservation Area in a private and intimate setting.
Independently run, the hotel employs passionate, focused individuals with a determination to succeed. To assist us in hosting our wonderful clients, we are on the search for the ambassadors of this truly unique property. They will be given the opportunity to make their own mark while delivering an exceptional service of unparalleled quality.
*Upon successful completion of the probation period
*The service charge range fluctuates based on our forecasted business levels and may vary from month to month.