Data Manager

2 weeks ago

Milton Keynes, United Kingdom Arcus FM Full time

OverviewThis role plays a critical part in ensuring the integrity of our data ecosystem—supporting accurate reporting, enabling actionable insights, and underpinning strategic decision-making. If you’re passionate about structured, high-quality information and understand the operational realities of Facilities Management and engineering, this is an opportunity to make a tangible impact. As the Data Manager, you will take ownership of data accuracy and workflow alignment across our systems, with a particular focus on the Ostara CMMS platform. You’ll be at the centre of cross-functional collaboration, working with asset, engineering, operational, and reporting teams to ensure our data is complete, consistent, and meaningful.ResponsibilitiesData Consistency & GovernanceEnsure consistent and accurate data across all systems, particularly Ostara CMMS, through robust change control and validation processes.Develop and maintain data governance protocols to support operational workflows and reporting.Asset & Workflow Data ManagementCollaborate with the Asset Manager and CAD Planner to build and maintain a comprehensive data taxonomy, including location hierarchies and asset classifications.Identify key data points within engineering and FM workflows and ensure appropriate data capture and organisation.Asset Collection & ValidationLead the use and optimisation of asset collection tools to ensure ongoing validation and completeness of asset data.Support field teams and contractors in capturing accurate asset information during mobilisation and lifecycle updates.Operational Workflow MappingUnderstand and document operational workflows to identify all relevant data collection points.Work with stakeholders to ensure data is embedded into processes and supports performance management.Central collaborationCollaborate with the Data and MI Centre of Excellence to ensure that we benefit from support and direction and future developments.Reporting & InsightsSupport the Business Reporting Analyst and wider team in generating reports and dashboards using Power BI.Provide data-driven insights and problem-solving support to operational teams.RequirementsKnowledge and Experience:Strong understanding of facilities management and engineering asset data, including familiarity with SFG20 standards.Experience working with CMMS platforms (preferably Ostara) and asset management systems.Proven ability to build and manage data taxonomies and hierarchies.Skilled in data validation, change control, and governance processes.Ability to interpret operational workflows and translate them into structured data requirements.Experience supporting reporting and analytics using tools such as Power BI, SQL, DAX, and Power Query.Familiarity with data warehousing concepts and querying structured datasets.Excellent attention to detail and a proactive approach to problem-solving.Strong communication and collaboration skills across technical and operational teams.

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