Director of Advisory

3 weeks ago


London Area, United Kingdom Alexander Lyons Solutions Full time

Shape the Future of Business Operations – BPO Advisory Director

Location: London

Contract: Permanent


Are you a strategic thinker and dynamic leader with extensive expertise in Business Process Outsourcing (BPO)? Are you ready to help businesses transform and optimise their operations? This is your chance to drive impactful change while advancing your career in a high-profile leadership role.


About the Role


As a BPO Advisory Director, you’ll lead the way in delivering innovative consulting solutions to clients. From designing tailored outsourcing strategies to overseeing complex projects, you’ll play a pivotal role in helping organisations achieve measurable results. This position combines thought leadership, hands-on project management, and client engagement at the highest level.


What You’ll Be Doing


Strategic Advisory:

  • Develop and deliver bespoke BPO solutions based on in-depth client assessments.
  • Provide expert guidance on outsourcing strategies, leveraging industry insights and best practices.

Client Leadership:

  • Build and nurture long-term relationships with key decision-makers.
  • Drive client success by aligning outsourcing roadmaps with their strategic objectives.

Project Excellence:

  • Lead consulting teams to ensure projects are delivered on time, within scope, and to the highest standards.
  • Oversee resources, budgets, and deliverables with precision and care.

Innovation & Growth:

  • Identify new opportunities to expand advisory services and create innovative solutions.
  • Act as a thought leader in the BPO space, showcasing your expertise to attract new business.


What We’re Looking For


  • A strategic mindset with a proven ability to drive long-term BPO transformation.
  • At least 15 years of experience in BPO, including 5+ years in a leadership or consultancy role.
  • A bachelor’s degree in Business, Finance, or a related field (MBA preferred).
  • Expertise in consulting frameworks, outsourcing technologies, and project management tools.
  • Exceptional communication and leadership skills, with a client-first approach.
  • A passion for mentoring and developing high-performing teams.


Why This Role?


Impact: Play a critical role in shaping the future of client operations.

Leadership: Work closely with senior stakeholders and lead a team of experts.

Growth: Thrive in an innovative environment that values professional development.


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