Senior Callidus Consultant, Managed Services
4 weeks ago
We are a global consulting company specializing in the planning, implementation, and optimization of industry leading technology suppliers of sales performance management solutions. We partner with clients to drive operational efficiency in support of their sales strategy. We've completed projects for more than 2,500 companies around the world. And we've accomplished this success because we employ the best sales performance management experts across the globe who share the same vision - to enable our clients, partners, and employees to reach extraordinary outcomes.
Position Overview
A Senior Consultant is responsible for the configuration and troubleshooting of performance management solutions to meet the client's business and technical requirements. In this role, the Senior Consultant acts as the primary technical contact with full ownership of the relationship between OpenSymmetry and our clients from a technical perspective. In this role, you will have the opportunity to work directly with our wide variety of clients in various industries across the UK and Europe.
Responsibilities in this role also include supporting and troubleshooting solutions for customers in a live production environment. Additionally, you may also work within the software implementation lifecycle, from requirements gathering, design, build, testing and go-live. Sr. Consultants will work as mentors to junior team members while carrying out the tasks to perform investigations, root cause analysis, and defect resolution for our array of clientele.
Job Objectives
The ideal candidate will be able to:
- Demonstrate ability to comfortably configure business requirements within the SAP Incentive Management / Callidus platform
- Identify specific information needed to clarify situations or make decisions
- Assumes responsibility for the design and delivery of the overall technical solution and engages the OS Solution Architect as needed for reviews/technical issue support
- Develop design & requirements documentation
- Share expertise with colleague / team members
- Approach a complex task or problem by breaking it down into its component parts and consider each part in detail
- Demonstrate deep knowledge of practice specific concepts and best practices (such as SPM, incentive compensation, HCM, CPQ, etc.)
- Understand when and how to switch to a different strategy when an initially selected one is unsuccessful
- Monitor progress and put effort in where is most needed
- Assist with creation of project work plan including sequencing of tasks and estimating work effort
- 3+ years of client / stakeholder facing consulting experience
- 4+ years of Callidus / SAP Incentive Management system experience
- Strong working knowledge of SAP HANA
- Advanced skill-sets in Excel / Spreadsheet software
- Expert level communication skills including writing, listening and speaking
- Why You'll Love Working Here
- Supplemental health Insurance
- Travel insurance
- 8% Pension Matching
- Flexible schedule and potential to work remotely
- Strengths-driven culture
- Healthy snacks, good coffee, local brews on tap
- Collaborative work spaces
- Wellness initiatives
- Best co-workers in London
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