Head of eCommerce

2 days ago

Croydon, United Kingdom MBM Executive Travel Recruitment Full time

Head of eCommerce

Location: Hybrid – 2 days per week in-office


Overview

Join a renowned travel company creating dream holidays that enrich lives. With strong growth and private equity backing, we’re driving digital transformation and looking for a Head of eCommerce to lead our strategy, optimise customer experience, and deliver measurable results.


Head of eCommerce Key Responsibilities


  • Strategic Leadership: Develop and execute eCommerce strategies for traffic growth, conversion optimisation, and retention.
  • Digital Marketing: Oversee SEO, PPC, social media, and data-driven campaigns to enhance customer engagement.
  • Customer Experience: Drive improvements across B2C and B2B platforms, focusing on UX and mobile optimisation.
  • Team Leadership: Manage, mentor, and build a high-performing eCommerce team.
  • Data-Driven Decisions: Leverage analytics to inform strategy and measure performance.
  • Collaboration: Align eCommerce with sales, marketing, and tech teams.
  • Innovation: Explore new tools and trends to enhance performance and user journeys.


Head of eCommerce Requirements


  • Proven experience leading eCommerce in a high-growth environment, ideally in travel or leisure.
  • Strong expertise in digital marketing, data analysis, and customer journey optimisation.
  • Skilled in managing eCommerce projects, team development, and cross-functional collaboration.
  • Proficient in tools like Google Analytics/GA4, Power BI, and project management frameworks (Agile, PRINCE2).
  • Entrepreneurial, customer-focused, and solutions-driven with excellent communication skills.


Ready to shape the future of digital travel? Apply today

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