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Customer Insights Manager
4 months ago
INSIGHT MANAGER (CLIENT-SIDE)
UP TO £60,000
SOUTHAMPTON (1X DAY A WEEK)
We are working with a leading UK retailer who are looking to expand their insights team with new talent. Using both quantitative and qualitative data to help inform strategy and play a key part in improving customer experience. You’ll be a core part of the team and will be involve presenting actionable recommendations to senior stakeholders.
THE ROLE:
The Insight Manager will have the following responsibilities:
- Deliver insights senior stakeholders
- Work across both quant and qual research projects
- Using research and insight to help inform overall business and brand strategy
- Collaborate with the wider teams in the business to support with business insights
- Support with ad-hoc projects
- Mentor junior members of the team
- Manage internal and external stakeholder relationships, including agencies
YOUR SKILLS AND EXPERIENCE:
The ideal Insight Manager will have:
- Knowledgeable with quant and qual methodologies
- Great communication skills
- Comfortable presenting to senior stakeholders
- Being able to tell a story using data
- Experience managing projects from end to end
THE BENEFITS:
- A salary up to 60K
- Hybrid working
- Pension
