General Manager

3 weeks ago

Staffordshire, United Kingdom Standon Hall Full time

General manager…

We're on the hunt for a dynamic, inventive, and passionate General Manager to lead our team at the exquisite Standon Hall.


About us

We are a new luxury wedding and events venue located just outside Eccleshall, Staffordshire. We are a Grade II listed country house with exceptional gardens and a modern and crazy twist that everyone envies.

As an independent, family run business, we aspire to offer our fearlessly stylish couples a destination venue with unprecedented dining and drinking options, unique bedrooms and event spaces.

You will have the opportunity to build on the foundations that have already been laid and drive the business to new heights.


The right candidate


We're seeking a diligent, imaginative, and magnetic individual with a knack for delivering unparalleled luxury experiences. Your role will encompass overseeing the day-to-day operations of the venue while infusing it with fresh and innovative concepts to propel growth. Leading by example, you'll inspire our team to uphold our commitment to excellence, fostering a culture of creativity and dedication. Confident in your abilities, you'll adeptly navigate interactions with staff, guests, and management alike, ensuring seamless communication and satisfaction across the board.


Job Responsibilities

  • Ensure every client receives an unforgettable luxury experience at Standon Hall, regardless of the occasion.
  • Cultivate, motivate, and empower team members to consistently deliver exceptional customer service in every aspect of our operation.
  • Play an active role in recruiting, training, and managing staff, maintaining optimal staffing levels for all events.
  • Conduct regular team meetings and training sessions to enhance performance and foster professional development.
  • Uphold the venue to the highest standards of presentation and safety, ensuring compliance with all health and safety regulations.
  • Assume full financial responsibility for the events business, devising budgets and business plans in collaboration with the directors.
  • Collaborate with internal departments to address concerns, resolve issues, and celebrate successes.
  • Maintain thorough inventory and ensure the venue is fully equipped for flawless event execution.
  • Partner with directors to establish ambitious goals and targets that drive business growth, development, and alignment with financial and CSR objectives.


Skills & experience

  • A minimum of 3 years' experience as a general manager in a hotel/events setting is essential.
  • At least 7 years' experience in the hospitality industry.
  • Previous experience in a luxury venue setting is highly desirable.
  • Strong understanding of P&L and financial principles is crucial.
  • Familiarity with hospitality health & safety standards, as well as Food & Beverage procedures, is expected.
  • Possession of a personal license is advantageous, though not mandatory.


About you

  • You possess a genuine passion for the events industry and an unwavering attention to detail.
  • Your personality exudes style, warmth, and approachability.
  • You're a proactive and positive force, capable of self-motivation and inspiring others.
  • Flexibility is key, as you'll need to be available to work weekends/evenings and during peak periods.
  • A valid driver's license is necessary due to our rural location.


Job Type: Full-time, 40 Hour working week.

Salary: £50,000.00 per year


Applications will be closing on 9th September 2024.

Stage 1 interviews will be 10th - 20th September (by zoom)

Stage 2 interviews will be 30th Sept - 4th October (in person)


Benefits:

  • Company pension
  • On-site free parking
  • Private Healthcare


Schedule:

  • Monday to Friday
  • Some Weekends


Ability to commute/relocate:

  • Stafford: reliably commute or plan to relocate before starting work (required)


Experience:

  • General manager (in hotel/events venue): 3 years (required)
  • Hospitality: 7 years (required)


Licence/Certification:

  • Driving Licence (required)


Work Location: In person

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