SC Cleared Oracle HMC Lead

3 weeks ago

London Area, United Kingdom Hays Full time

SC Cleared Oracle HCM Lead - Contract until Jan 2025 with extensions - Remote working - Inside Ir35

Role Description

The HCM ICF Lead manages a team of 7 support analysts, who support an Oracle Cloud HCM & Payroll application. The HCM Lead has a strong knowledge of the Oracle application and HCM modules, alongside an ITIL mindset. The lead also works alongside other functional and technical leads who form part of the wider team, to help support, maintain and enhance live service. ServiceNow is used to raise, track and solve incidents, and changes to Oracle are delivered via Jira and the Path to Live process. The team also support with defects raised during Quarterly Updates, and undertake impact assessments of mandatory changes, to feed into the quarterly regression cycle. A eye for innovation is desired, so that any new relevant features can be mapped to the roadmap.


Required Skills

- Functional experience and process experience knowledge of Oracle HCM modules including HCM Core, Talent Management, Learn Cloud, UK Payroll, Absence Management

- Ability to manage multiple work steams including Incident Management, Path to Live Quarterly Updates, Impact Assessment and Post Cloning

- Management experience in order to manage a team of Oracle HCM and Payroll team members in order to support Oracle Fusion HCM

- Experience of Level 2 and 3 support

- Experienced in Oracle Cloud Delivery and Support with ITIL methodology


Please get in touch as this will go quickly

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