Supplier Relationship Manager
6 days ago
Duration: 12 months (January 2025 start)
Day Rate: £750 per day (INSIDE IR35)
Location: UK/London
Key Responsibilities:
- Act as the contractual point of contact between the company and suppliers, including executive and account leadership where required; manage the overall supplier relationship, including the goals and objectives of the business
- Lead supplier governance routines, as defined by Global Supplier Management policies and supplier tiering
- Adopt and utilize Global Supplier Management tools and reporting mechanisms
- Provide necessary visibility to Global Supplier Management leaders; escalate issues appropriately
- Construct financial and qualitative models to provide fact-based assessments of suppliers’ abilities to meet / exceed needs at competitive price points
- Lead Internal teams through the strategic sourcing process transactions
- Lead in sourcing selection, following processes and controls
- Draft and negotiate contracts, in partnership with Legal, Finance and Business partners
- Work with business leaders to understand requirements and business outcomes to effectively negotiate deals that meet those needs
- Complete assigned special projects, meeting schedule and quality requirements
- Demonstrate ability to effectively manage projects with a pipeline of sourcing activities and deliver on associated timelines
Knowledge, Skills, Abilities, and Experience
- Knowledge expertise or broad exposure across one or more of the following Technologies: Payroll systems, HCM, Cloud Deployment Services, HRIS/HRIT, Technology, HR, Employee Benefits
- 2+ years Client Management/Account Management experience
- Experience managing client and/or third-party supplier contracts, with a detailed understanding of Terms and Conditions of the Services Agreement, Statements of Work and Fee Schedules
- Deep expertise in overseeing Governance routines and processes: change orders, Service Level Agreements, performance dashboards, escalation management, root cause analysis, risk mitigation, audit compliance (SOC I and SOC II), business continuity, data privacy and related Governance routines
- Strong financial acumen, including but not limited to P&L Management, budgets and forecasting, invoice validation, cost savings, ROI/cost modeling and operational fee structures (ie: PEPM/PEPY, volume-based pricing, variable charges, RUs, minimum guarantees and ARC/RRC)
- In-depth understanding of HIPAA, PHI, PII, GDPR and data privacy
- Excellent communication and relationship management skills with the ability to manage by influence and build trusted partnerships with internal and external stakeholders at all levels of the organization
- Strong cross-cultural skills and experience working with global teams
- Solutions oriented, with a proven track record of using facts, data and cost modelling techniques to build business cases and influence decisions
- Experience in negotiation techniques; proven ability to deliver favorable agreements which meet business requirements
- Project management or program management experience
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