Receptionist - Medical Practice

3 weeks ago

Brentwood, Essex, United Kingdom Essex Private Doctors LTD Full time

The ideal candidate is a detail-oriented team player who will be the first point of contact for visitors at the office, greeting them in a polite and well-spoken manner. You will also be assigned duties as required (i.e. organization of inbound and outbound mail, administrative work, and general clerical support). 

Responsibilities

  • Confirming patient appointments using our Semble database and medical record system
  • Greeting patients and visitors
  • Answering telephone calls and responding to emails
  • Managing patient records
  • Front desk duties including checking ID, taking payments, answering queries and responding to doctor requests 
  • Maintaining confidentiality and exercising the highest level of discretion   
  • Responding to enquiries and concerns
  • Assisting with all administrative tasks related to the reception function
  • Ensuring compliance with our processes and procedures
  • Stock checking and stock control
  • Audit and checking of our equipment, medications, systems and work environment

Skills

  • Good standard of written and spoken english
  • Team player with can-do attitude
  • Respectful, discrete and well presented

Hours of Work

Monday 10:00 - 18:00

Tuesday 11:30 - 19:30

Wednesday 10:00 - 18:00

Thursday 10:00 - 18:00

Friday 07:45 - 15:45

Saturday (One Saturday morning in three) 07:45 - 12:45

Plus Practice meeting 3rd Thursday of each month 18:00 - 19:00 

Salary

Salary according to experience from £13.00 per hour (40 hour week) plus Saturday morning work at x1.5 per hour 

20 minute break per day

DBS Enhanced check required

6 month probation period

Benefits

20 days holiday plus Bank holidays rising by 1 day per year up until five years

Private health insurance subject to qualifying period

Pension scheme subject to qualifying period

Location

Brentwood - this is a Practice-based role

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