Property Services Administrator

4 weeks ago


Camberley, United Kingdom Wendy B Ltd Full time

Property Services Administrator

Full time, office based in Camberley

Salary up to £30k + Benefits


Are you passionate about customer service? Are you a motivated individual looking for an exciting opportunity to grow your career? If so, we have the perfect role for you


We are seeking a dynamic Property Services Administrator with excellent customer service experience to join our clients team and take charge of a portfolio of properties. Although previous experience in property is desirable, we are looking for someone who is a real people person, with strong communication skills and a drive to succeed.


This role could suit someone with customer service, lettings administration or facilities experience. You will be responsible for overseeing and maintaining a diverse portfolio of properties. Your primary objective will be to ensure the effective management and smooth operation of these properties while optimising their financial performance. You will play a pivotal role in enhancing the value of the portfolio and maintaining strong tenant relations.


Key Responsibilities:

  • Proactively manage assigned portfolio of properties including; Overseeing regular property inspections, identify maintenance needs, and coordinate repairs and renovations to ensure properties are well-maintained.
  • Foster positive relationships with tenants, address their enquiries and concerns promptly, and ensure a high level of tenant satisfaction.
  • Manage lease agreements, manage any breaches and enforce compliance.
  • Prepare and manage property budgets, service charges and approval of invoices.
  • Ensure all properties in the portfolio are insured including dealing with all claims and enquiries regarding the policy.
  • Management of contractors, drafting and serving S20 notices in accordance with the Act for major works


Qualifications and Requirements

  • Proven experience in an office based customer service environment is essential
  • Property management (or similar experience) is desirable, however, training will be provided
  • Excellent communication and interpersonal skills to foster positive tenant relations.
  • Knowledge of MS Office and good IT skills
  • Ability to work independently and manage multiple tasks efficiently.
  • Strong organizational and problem-solving skills with a keen eye for detail.


Job Type: Full-time


Pay: Up to £30,000.00 per year


Benefits:

  • Company events
  • Company pension
  • On-site parking


Schedule:

  • Monday to Friday



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