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Senior Receptionist

3 months ago

London, United Kingdom Larry King Haircare Full time

Company Description

Larry King salons are well renowned salons located in London - across South Kensington and Notting Hill - founded by hairdresser Larry King. The flagship salon in South Kensington has received accolades such as "London's Hottest New Salon" and "Best London Salon." Larry King also offers a range of high-quality hair products under the brand Larry King Haircare, designed to give customers a salon finish at home.


Role Description

This is a full-time on-site role for a Senior Receptionist at Larry King across SW7, W11 and W1. The Senior Receptionist will be responsible for all front of house duties inclusive of bookings/amendments of appointments using Phorest, answering phone calls and emails professionally, providing exceptional customer service on a day-to-day basis, accurate stock take etc.


Qualifications

Previous Salon Experience isn't necessary but desired.

  • Excellent Phone Etiquette and general Receptionist Duties
  • Strong Communication and Customer Service abilities
  • Experience in a similar role or customer-facing environment
  • Ability to multitask and work effectively in a fast-paced environment
  • Upselling of products
  • Proficiency in Gmail and Microsoft
  • Previous experience in the beauty or hospitality industry is a plus