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Customer Care Coordinator

2 months ago

Talbot Green, United Kingdom Niyaa People Ltd Full time
We are currently working with an established contractor based within Cardiff, who are looking to add a Customer Care Coordinator to focus on one of their key client accounts. With this role there is a benefit of a pension contribution. If you are an experienced Customer Service representative then this role may be for you.
Customer Care Coordinator
Salary: From £24,500
Working Hours: Monday - Friday
Location: Cardiff
As a Customer Care Coordinator you will be working on the Contract Support Team assisting with:
Chasing quotations and works, following up on jobs
Liaising with various internal departments to develop and carryout new opportunities
General administration duties
Working closely with the service manager to upkeep high level of service provided
Scheduling work, ensuring diaries are maintained with accurate information
Maintaining and creating strong relationships with customers, attending meetings and visits
Main point of contact for customers and clients, managing and improving the way operations are run
To be successful in this Customer Care Coordinator role you will need to:
Be experienced within a customer facing environment
Be experienced within a Facilities Management/ Construction environment
Have great communication, customer service and organisational skills
Previous scheduling experience
The benefits of this Customer Care Coordinator role are:
Friendly work environment
Pension contribution
Social committee
If you would like the sound of this Customer Care Coordinator role please apply here or send your CV to (url removed) or call (phone number removed)