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Technical Support Engineer UK

2 months ago

South Darenth, United Kingdom Brigade Electronics UK Ltd Full time

Brigade Electronics Group Plc is a global leader in safety solutions, pioneering the development of sensing and monitoring systems that have saved thousands of lives globally. Headquartered in the UK, Brigade Group has subsidiary companies in the USA, Canada, Germany, France, Italy, the Netherlands, and Poland. With a strong presence in over 80 countries, their products are distributed worldwide through a network of national distributors


Technical expertise is the foundation of our business, driving innovation and bringing new concepts to life. We are looking for a UK Technical Support Engineer to join our UK subsidiary team. Ideally based within the M1/M25 area, this customer-facing role demands flexibility and adaptability to support the technical needs of Brigade’s UK operations. You'll deliver hands-on support and expert advice, contributing to both existing and new business aligned with our growth objectives.


Key Responsibilities:


  • Conduct trial and initial fittings for customer approval, setting the benchmark for installation partners, and assist customers with technical inquiries.
  • Provide product application solutions for various vehicle types, addressing challenges while ensuring the highest safety standards.
  • Offer technical expertise during customer meetings to support the sales process.
  • Build and maintain relationships with the Brigade Service Partner (BSP) network.
  • Provide telephone support for external customers, partners, and internal teams (Customer Services, Sales, and Fleet) regarding troubleshooting and technical product inquiries.
  • Attend UK trade shows, assisting with stand setup, ensuring product demonstrations function properly, and supporting customers on-sit


Benefits:


We offer a competitive salary along with a comprehensive benefits package, which include

  • Up to 10% bonus, paid quarterly (Feb/Mar/Jul/Oct).
  • Gym membership allowance of up to £60 per month.
  • Pension scheme with up to 5% employer match.
  • Private medical coverage through Benenden Health.
  • Eyecare vouchers and vouchers for glasses.
  • Life insurance coverage at 4x your salary.
  • Employee Assistance Program.
  • 25 days of annual leave, increasing by 1 day every 2 years.


For the full job description and candidate privacy policy, visit our careers page:


Interested?


Click apply or submit your CV to . We look forward to hearing from you.


Please note, we cannot sponsor applicants for this position; only those with the right to work in the UK will be considered .