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Change Coordinator

4 months ago

England, United Kingdom First Bus Full time

Job Title: Change & Communications Support

Location: London/Leeds

Contract Type: FTC


Welcome to First Bus

Join us as a Change & Communications Support professional and contribute to the success of our People Services Transformation. In this role, you will provide essential support to the Change & Communications Lead in executing change management and communication strategies for the HR and Payroll system implementation. If you have a passion for change management and communication, and the ability to assist in driving transformative change, we encourage you to apply.


You will be responsible for actively contributing to the development and execution of comprehensive change management plans and tailoring strategies for effective stakeholder engagement. Your role includes crafting communication materials, coordinating activities for timely message delivery, and providing essential logistical support for change management events. The ideal candidate possesses prior experience in change management or communications support, strong organizational skills, familiarity with HR platforms, and a proactive attitude. .


Key Skills and Experience:

  • 3+ years of experience.
  • Previous experience in change management or communications support, with a focus on HR system implementations.
  • Strong organizational and coordination skills, with the ability to manage multiple tasks simultaneously.
  • Excellent communication and writing skills to articulate complex concepts in a clear and concise manner.
  • Genuine interest in contributing to change initiatives and fostering a positive organizational culture.
  • Familiarity with HR platforms such as Workday, SAP, Oracle, Ceridian, etc.
  • Experience in developing and executing communication plans for diverse audiences.
  • Ability to analyse feedback and adjust communication strategies accordingly.
  • Understanding of organizational change principles and methodologies.
  • Proactive attitude, demonstrating a willingness to take initiative in a dynamic environment.


Key Responsibilities:

  • Assist in the development and execution of comprehensive change management plans.
  • Contribute to the identification of key stakeholders and tailor change strategies accordingly.
  • Support the creation of impactful communication materials tailored for various stakeholders.
  • Ensure clarity and consistency in messaging to facilitate effective understanding.
  • Coordinate various communication activities, ensuring timely delivery of key messages.
  • Facilitate communication channels to encourage feedback and foster engagement.
  • Provide logistical support for change management events and activities.
  • Ensure seamless execution of workshops, training sessions, and other change-related initiatives.
  • Collaborate with cross-functional teams to align change and communication activities with overall project goals.
  • Foster strong relationships with key stakeholders to enhance the success of change initiatives.


This role highly values practical experience in HR system implementations, and candidates with expertise in HR platforms such as Workday, SAP, Oracle, Ceridian, etc., will be highly regarded. If you are a dedicated Change & Comms Support Professional ready to contribute to our transformative journey, we want to hear from you.


Rewards & Benefits

  • Your health is important to us which is why we offer Simply Health & Smart Health for you and your dependents at no cost to you This offering includes cash back benefits across optical & dental as well as virtual GP appointments, mental health support and nutrition and fitness advise. Our EAP provision offers 24hr, 365 days a year mental health support
  • We are also committed to your financial wellbeing, and we offer a platform with many discounts on high street brands and supermarkets etc
  • Working at First you also receive discounted train travel for you and your family after 6 months service as well as a free bus pass
  • Cycle to work scheme
  • 25 days' holiday + bank holidays
  • Pension scheme and chance to buy discounted First Group shares
  • Enhanced maternity / paternity pay
  • Flexible working


We put a big focus on physical and mental wellbeing at First Bus. We recognise that anyone can be affected by the stresses and strain of work, or life outside it. You'll find a range of health-promotion initiatives, and you will have 24/7 access to our confidential Employee Assistance Programme.

Please apply now. We look forward to receiving your application.


Public transport serves everyone, whatever their differences. At First Bus, we want to be an employer open to you, no matter what your differences are. We aspire to be an inclusive organisation because diverse backgrounds, thinking and experiences bring so many benefits to our customers, communities and people. We welcome applications from all.