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technical manager- food manufacturing
4 months ago
we’ve got an amazing opportunity for a food technical manager to join our team here at wagamama. this on-site role is based in our central production unit in east acton which produces all of our gyoza + sauces for our 165+ site restaurant estate
in this role you will manage, develop and improve the technical and quality assurance performance of wagamama’s supply base and wagamama’s cpu operations, leading the way on all food safety + health + safety standards
key responsibilities I
control + implement the quality management system to ensure compliance with all legislative, regulatory + customer requirements BRC, customer-specific manufacturing standards + food hygiene legislation
deliver + maintain any third-party accreditation standards
monitor customer feedback + complaints + ensure timely follow-up
regularly monitor + audit all aspects of the quality management system, addressing non-conformances + implementing robust solutions
define product + process specifications + work with line management to ensure compliance with these
as leader of the HACCP team, ensure that HACCP is established, developed, implemented, and maintained to assure the safety and integrity of our processes and products.
ensure all suppliers and raw materials meet approval requirement and maintain records to prove BRC certification
support the NPD process in developing and launching products that meet customer expectations
act as a key technical contact to provide knowledge on matters of food quality, safety, science/technology, and due diligence
the experience + personal attributes we're looking for |
BS’c relevant or extensive experience of technical management
fully conversant with BRCGS accreditation | GFSI
intermediate | advance food hygiene, level 3 minimum
sound understanding of HACCP principles, level 3 minimum
self-driven + motivated
sound communication skills to engage with internal + external parties
confident in representing the wagamama brand with suppliers
strong analytical + administrative skills
the perks + quirks |
a competitive annual salary
discretionary 20% bonus opportunity per year
wagamama food allowance
private healthcare
pension contribution
25 days holiday + all bank holidays
various discount across retail, hospitality + leisure
our values |
treading softly and mindfully
every step we take, we’re mindful of the impact we can have on our environment, our communities, and ourselves. committed to our sustainability ambitions, we champion positive change and lead by example
zig when others zag
at wagamama we don’t conform, and neither do our people. diverse and alternative, but united by one thing – bravery. this challenger and independent spirit is in our dna, it’s who we are
it has to be fresh
we bring fresh into everything we do; the food we serve, the partners in our supply chain, how we work, and the way we think. it is something we never compromise on
kaizen at our heart
each day we strive for better. becoming masters of our craft. we take pride in what we do, every day, for the benefit of others. it’s alive in our kitchens, our service, our people, our dishes
we’ve got each other’s back
we believe in teamship. that working together means building close bonds of trust and support. this creates a safe sanctuary where we can be ourselves, and win together as a team
