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Cycle Technician

4 months ago

Woking, United Kingdom Frasers Group Full time
As a Cycle Tech at Evans Cycles, your primary responsibility is to provide expert bicycle repair and maintenance services to customers. You will ensure that customers' bicycles are serviced, repaired, and maintained to a high standard, while also providing excellent customer service and advice.

Job Description

Bicycle Repairs: Perform a wide range of bicycle repairs, including but not limited to brake adjustments, gear tuning, wheel truing, drivetrain maintenance, and suspension service. Troubleshoot and diagnose mechanical issues accurately.nBicycle Assembly: Assemble new bicycles according to manufacturer guidelines and store standards, ensuring they are safe and ready for sale.nService Consultations: Interact with customers to assess their bicycle repair and maintenance needs. Provide recommendations and cost estimates for services.nParts and Accessories: Assist customers in selecting appropriate parts, accessories, and upgrades for their bicycles.nSafety Inspections: Conduct safety inspections on bicycles to identify and address potential safety hazards.nQuality Control: Ensure that all repaired bicycles meet the highest quality standards and safety regulations.nInventory Management: Maintain a well-organized and efficient workshop, including managing the inventory of spare parts and tools.nCustomer Service: Provide excellent customer service, including explaining repair work to customers, answering questions, and offering advice on bicycle maintenance.

Qualifications

Proficiency in bicycle mechanics, including the ability to diagnose and repair a wide range of bicycle types and components.nPrevious experience as a bicycle mechanic is highly desirable.nKnowledge of various bicycle brands, models, and components.nStrong attention to detail and a commitment to quality workmanship.nExcellent customer service and communication skills.nAbility to work independently and as part of a team.nKnowledge of safety standards and practices related to bicycle repairs.nWillingness to stay updated on the latest advancements in bicycle technology and repair techniques.nWork is primarily conducted in a workshop environment.nMay require standing for extended periods and lifting heavy objects.nFlexible work hours, including weekends and evenings, may be necessary based on the store's operating hours and customer demand.

Additional Information

We've got a lot to offer..nWhat's in it for you? Plenty. We offer our team a pretty nice package of perks (even if we do say so ourselves), including:nCommission led bonuses across a wide range of productsnMonthly Group Rewards and RecognitionnJoin the Fearless1000 Incentive Scheme watch

THIS

video to find out morenWe offer a wide range of Development Courses with National Qualificationsn40% Instore Uniform DiscountnDiscounted Gym membershipnGroup Wide 20% Discount across all Fascia.nRide-To-Work Scheme (Eligibility subject to terms and conditions)