Director of Benefits

6 days ago


Wrexham, United Kingdom eTeam Full time

Job Title: Associate Director – Benefits (EMEA) Location: Wrexham (Hybrid Preferred) | Open to London (Hybrid) Job Type: 6 month Contract Contract-to-Hire (CTH) Bill Rate: £50/hr Interview Rounds: 2 Role Overview The Associate Director – Benefits will lead the design, governance, and delivery of benefits programs across multiple EMEA markets. This role combines strategic leadership with hands-on program management and requires strong partnership with HR, Finance, Legal, and global benefits teams. Key Responsibilities 1. Strategic Leadership & Governance Partner with the HR Director to develop and execute the EMEA benefits strategy aligned with global goals. Conduct market and competitor analysis to ensure benefits remain competitive in the financial services sector. Advise on benefits design, vendor strategy, and governance frameworks. Support strategic initiatives during M&A, organizational changes, and policy harmonization. 2. Program Design & Delivery Lead the design, renewal, and management of core benefit programs (medical, risk, retirement, wellbeing, lifestyle). Use data-driven insights and financial modeling to assess competitiveness and cost-effectiveness. Partner with Finance, Legal, and Compliance to ensure regulatory and audit readiness. Manage relationships with brokers, insurers, and consultants. 3. Operational Excellence & Transformation Document and enhance regional operational processes. Collaborate with shared services teams in the Philippines to transition administrative activities. Establish KPIs to ensure quality, compliance, and service delivery accuracy. Identify opportunities to automate, standardize, and improve processes. 4. Collaboration & Stakeholder Engagement Work closely with HRBPs, regional HR teams, and global centers of excellence. Partner with internal communications for clear and engaging benefit program communication. Represent EMEA in global benefits meetings and support strategy alignment. Qualifications & Experience Bachelor’s degree required; advanced degree or CIPD/CEBS certification preferred. 7+ years’ progressive experience in benefits or total rewards, including 4+ years managing multi-country programs within financial services or banking. Proven ability to balance strategic leadership with hands-on execution. Experience with shared services or offshoring transitions. Strong analytical, financial, and Excel skills; experience with HR systems. Deep understanding of EMEA benefits regulations and market norms. Excellent communication and stakeholder engagement skills. Key Competencies Strategic Agility: Ability to balance long-term vision with operational realities. Governance Mindset: Ensures compliance, audit readiness, and risk mitigation. Operational Excellence: Executes with accuracy and efficiency. Relationship Building: Builds trust across regions and functions. Analytical Rigor: Uses data and insights to influence decisions.



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