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Product Support Engineer

4 months ago

Tottenham, United Kingdom Ganymede Solutions Full time
Rail Service Engineer (Diesel Engines)
North London
£37,000 per annum + £5,500 London Allowance (if you live within M25) + Company Van + Fuel Card + laptop + mobile + Overtime available + Paid Door to Door
Are you an experienced engineer who enjoys working with your customers to solve engineering problems? Do you have the engineering and commercial know-how to effectively represent a global leading brand? If so, you should continue reading…
The Company
You will be joining an organisation synonymous with engineering excellence, developing leading power generation technology solutions for customers in the marine, construction, agricultural, rail and defence sectors (amongst others). A genuine leader in their field, this company provides comprehensive training for the engineers, to reflect the developing and emerging technology in its product range. Customer relationships are key, hence the Service Engineer we are looking for will have a clear track record of delivering added value services in client facing roles.
The Ideal Candidate
You will be experienced in both the mechanical and electrical maintenance of diesel engines and / or propulsion systems and associated electrical control technology, ECU’s (Electronic control unit). Qualified to NVQ3 as a minimum you will have demonstrable experience of fault diagnostics and remote diagnostics and conditioning.
Working in the customer location that is a highly safety critical environment, you will be required to undertake pre-employment checks including medicals, drug and alcohol screens
Due to the nature of the role, we welcome applications from the ex-forces personnel, such as RAF, Royal Navy or British Army, or experienced engineers within Marine, Rail, Automotive, HGV or Bus sector. This is a fantastic opportunity to move your career towards the Rail sector
The Role
As the Rail Service Engineer, you’ll be carrying out fault diagnostics on modern diesel engines, downloading data, ECU (Electric Control Unit) familiarity.
Fully product training will be provided as Service Engineers are responsible as product experts for ensuring performance and availability for the diesel engines in the rolling stock. Whilst hands on work, at the heart of this role is being able to undertake remote diagnostic work to obtain, evaluate and interpret data to identify likely faults before physically seeing the engine. This represents intermediate fault-finding activity and fault resolution courtesy of effective condition monitoring.
The Salary
Basic salary of £37,000 per annum. This is a field based role, main location is North London, Paid DOOR TO DOOR, Monday to Friday 7am to 4pm, 40 hours a week, Company Van, Fuel Card, 25 Days holiday + BH, Attractive pension scheme up to 15% contribution, private medical and other big company benefits are offered as standard.
If you are passionate about providing exceptional customer service within a Rail Service Engineer role and can offer the knowledge and flexibility the role requires, get in touch for immediate interview
Either email your CV to (url removed) or call (phone number removed) to discuss
Please note – you must be able to prove eligibility to work in the UK to be considered for this position
Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation